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Customer Reviews

Apple AirPods Pro 2

Apple AirPods Pro 2 True wireless earbuds with active noise cancellation and MagSafe case (USB-C)

MFR # APL-MTJV3LL/A

5.0 out of 5 stars
37 reviews
View this product
Apple AirPods Pro 2

Robert from Olivette, MO on 5/23/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Platform upgrade in music sound quality over first pro release. They still need to fix quality on calls

Pros: Music playback is vastly superior over AirPods 1.

Cons: Still need to fix the mics on calls. Listeners still have a hard time hearing me

Crutchfield response on

1 of 1 found this helpful

AirPod pro

Michael from Loganville, GA on 4/15/2025

Verified customer (What's this?)
Verified employee review (What's this?)

The service was great and the AirPod work perfectly.

Pros: N/A

Cons: N/A

Crutchfield response on

0 of 0 found this helpful

Apple works with Apple

Ronald from O Fallon, MO on 3/25/2025

Verified customer (What's this?)
Verified employee review (What's this?)

The best earbuds for an apple device. Other earbuds are great but they are not as perfectly paired with apple devices. I'v tried Samsung and Bose and Apple and I can only say that these are perfect for your Apple device.

Pros: no set-up problems, excellent sound reproduction and use with Apple devices.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Apple AirPods Pro 2

Heidi from Earlysville, VA on 3/5/2025

Verified customer (What's this?)
Verified employee review (What's this?)

They works flawlessly, they are comfortable and adjustable for many ear canal sizes, and the sound is excellent. Well worth the price!

Pros:

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Crutchfield response on

0 of 0 found this helpful

Awesome!

Matthew from Stroudsburg, PA on 3/3/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I originally had the 1st generation AirPods Pro. I loved them. The 2nd Gen is even better! The features that these headphones have are so much better than the competition, if you have an iPhone. They work seamlessly with Siri, sound amazing, comfortable, and have decent battery life.

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Crutchfield response on

0 of 0 found this helpful

Not just hype, these are good!

Galen from Saint Louis, MO on 1/27/2025

Verified customer (What's this?)
Verified employee review (What's this?)

These are great! Maybe I'm resistant to change but these took some getting used to but now I really like them. Haptic and voice controls work well, ANC is surprisingly good (I was coming from the jbl tune buds, which I still like and use at work) and I like that similar to others you can eq them (I like flat) had to update my iOS to 18 to get find my to work with them. But these are great especially if you are already in the Apple cult...I mean eco system.

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Crutchfield response on

1 of 1 found this helpful

Apple AirPods Pro 2

Frank from Christiansted , VI on 11/28/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Very comfortable

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Crutchfield response on

2 of 3 found this helpful

Fastest Delivery!

Rob from Richmond, VA on 11/8/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Showed up next day free shipping in perfect condition

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Crutchfield response on

4 of 4 found this helpful

Apple AirPods Pro 2

Joseph from Ltl Egg Hbr, NJ on 7/24/2024

Verified customer (What's this?)
Verified employee review (What's this?)

First wireless earbuds I've ever owned. Fantastic product!! They sound great and noise cancellation is excellent for using at the gym. Different sound than headphones (Focal Celestee from Crutchfield which can't be beat!). Used with Dolby Atmos on ?? music is a great listening experience.

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Crutchfield response on

5 of 5 found this helpful

Love this product!

Bridget from Harvard, MA on 6/17/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I am so happy with this product! Prompt shipping, and the AirPods have amazing sound quality, fantastic sound cancelation, and you can play a sound from your iPhone to locate them when you aren't sure where you put them. Very impressed with them!

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Crutchfield response on

3 of 3 found this helpful

Apple AirPods Pro 2

Daniel from Titusville, PA on 5/19/2024

Verified customer (What's this?)
Verified employee review (What's this?)

this was a gift to link with an iphone. recipient is very pleased, connection was made quickly, sound quality is great

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Crutchfield response on

3 of 3 found this helpful

Apple AirPods Pro 2

John from Oliver Spgs, TN on 4/23/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I love the pro2s. The stay in better than fit better. The noise reduction is fantastic

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Crutchfield response on

1 of 1 found this helpful

Great purchase. Crutchfield delivers again!

Darren from La Place, LA on 3/15/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I gifted these and feedback was 5 star positive. Noise cancellation was 100%, text voice alerts and phone calls silences music so one can communicate.

Pros: Comfort fitting. Not as bulky as older ear buds. Much improved sound quality Technically advanced in quality

Cons: Pricey.

Crutchfield response on

7 of 7 found this helpful

Satisfied

John from Cape Coral, FL on 3/15/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I`ve always been a "late to the party" guy when it comes to tech. With this in mind, I finally decided to upgrade from my Bose "SoundSport" wireless earplugs. Based on reviews and speaking with Jody, I went with the Apple AirPod Pro II`s. Man, these do everything! So many choices in sound and noise cancelling. I use them mainly for walking as exercise. So I leave the noise cancelling off for safety. It works fine though and I`d definately use it when flying. I use them with the out of the box pads and they are very secure. Still learning my way around them as it`s only been a few days. But sound stage is good, no complaints. Used mainly with my iTunes library played thru my iPhone 13.

Pros: Secure Great sound Good noise cancelling

Cons: Pricey

Crutchfield response on

5 of 5 found this helpful

Excellent Earbuds

Joseph from Lititz, PA on 3/14/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I really love the Apple AirPods® Pro 2nd Gen. Sound is great. Noise cancellation is excellent. I have owned two pair of the regular Apple AirPods. The AirPods Pro are significantly better and I would purchase them again.

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Crutchfield response on

1 of 1 found this helpful

Apple AirPods Pro 2

Steven from Abilene, TX on 1/20/2024

Verified customer (What's this?)
Verified employee review (What's this?)

AirPods were purchased to replace older pair that I forgot to take out of my pockets and they ended up in the washing machine. I was happily surprised to hear the difference in music quality and the outside sounds seem to disappear. Very happy with purchase.

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Crutchfield response on

1 of 1 found this helpful

Apple AirPods Pro 2

Michael from Murfreesboro, TN on 12/17/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I live the wireless charging.

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Crutchfield response on

1 of 1 found this helpful

Apple AirPods Pro 2

Cedric from Hermosa Beach, CA on 11/9/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Unable to remove and replace a more secure ear fit without destroying the new rubber insert. Incredible sound feeling more comfortable with daily use.

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Crutchfield response on

1 of 1 found this helpful

Apple AirPods Pro 2

Scott from Thornton, CO on 10/20/2023

Verified customer (What's this?)
Verified employee review (What's this?)

This is my first set of Bluetooth headphone of any kind and I love them!

Pros: Works great with my iPhone. No setup necessary. Great sound. Lots of features.

Cons:

Crutchfield response on

3 of 3 found this helpful

perfect

Crutchfield customer from Mercer, PA on 8/18/2023

Verified customer (What's this?)
Verified employee review (What's this?)

thiscwas a gift for my daughter. She loves them..Very noise canceling!!! "What a great gift!"

Pros: wonferdully noice cancelling!

Cons: none

Crutchfield response on

2 of 3 found this helpful

Small package but works

Michael from New Bern, NC on 8/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Effective noise canceling!

Pros: Battery life

Cons:

Crutchfield response on

1 of 1 found this helpful

As promised

Karl from Bellmore, NY on 6/14/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Amazing digital spatial sound with good noise blocking and allows one to change to surroundings sound

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Crutchfield response on

3 of 5 found this helpful

Great Choice for my First Earbuds

Crutchfield customer from Tallahassee, FL on 4/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

For my first wireless earbuds I decided to try the Sony WF-1000XM4 earbuds, but was told by those I was speaking to through them that I sounded "muffled" or like I was "in a barrel." Exchanged for these. The music sounds good. The calls are clear on both ends and they work great with my iPhone. The noise cancelling works better than I expected. It blocks the awful "pink noise" in my office so well that when I take them out of my ears it sounds four times louder than before the noise cancelling. Very happy with them!

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Crutchfield response on

9 of 10 found this helpful

Worth the price

William from Myrtle Beach, SC on 3/13/2023

Verified customer (What's this?)
Verified employee review (What's this?)

They integrate seamlessly with my iPhone. The noise canceling function is great for drowning out my noisy gym.

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Crutchfield response on

4 of 6 found this helpful

Apple AirPods Pro 2

Reinaldo from Salinas, PR on 3/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Perfect great sound and comfort

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Cons:

Crutchfield response on

3 of 4 found this helpful

"Bang" for your buck. these have great bass.

Jerry from Sandy, UT on 3/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

These are amazing. Sell your speakers and buy AirPods.

Pros: Take them anywhere. Excellent sound quality. Noise cancelation is amazing.

Cons: 3rd generation maybe out soon.

Crutchfield response on

5 of 8 found this helpful

Apple AirPods Pro 2

Samuel from Morganton, NC on 2/5/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Very good update from gen 1. Sound quality is better, noise cancelling appears about the same. Easy pairing between iPhone and iPad.

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Crutchfield response on

4 of 6 found this helpful

I do not recommend

Liston from La Grange, NC on 1/17/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The app on i phone was run using all the different ear size cups. The app stated I needed to make adjustments. I gave up. They are not canceling noise. The spacial app I had equal issues. They are comfortable to wear. They do not fall out of m ear. I cannot detect any advantage with these than with my 3rd generation airpods, that would fall out, easily.

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Crutchfield response on

2 of 11 found this helpful

Apple AirPods Pro 2

Richard from Sagamore Beach, MA on 1/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

These AirPods were a gift to my companion. She does care about the sound quality, but more so she wants equipment that integrates easily with her Apple products. She is very happy with them. The default inserts to get the ear fit correct were right for her, but there were other inserts to try if the default was not right. I believe she is a happy customer.

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Crutchfield response on

5 of 7 found this helpful

Apple AirPods Pro 2

Ivan from Angleton, TX on 12/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Better than spected.

Pros: everything

Cons: none

Crutchfield response on

1 of 4 found this helpful

Consult an Expert

Edward from Shreveport, LA on 12/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

About a year ago I purchased a different brand of "earbuds" for $150.00. What a mistake! I downloaded control app and tried everything to make them sound decent. Nothing worked. they were very tinny and seldom stayed in the ear. Gave up on 'em. Saw so many people with Apple Air pods decided to call an expert, my granddaughter. Sure enough she and her husband had been using Air pods for a while and loved them. It has been a long time since I have enjoyed a product as much as these Air pods. They were $100 more than the previous other brand I had purchased. For the difference in sound quality, response, working with Siri and so many other features, to me they are more than worth the extra cost. I am ecstatic with this purchase and my advice is always consult experts, like your children or grandchildren.

Pros: So much more than I expected.

Cons: Absolutely NONE.

Crutchfield response on

11 of 13 found this helpful

Airppda pro 2

Augustine from Saipan, MP on 12/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Definitely worth the money!! Thank you so much!!

Pros: Everything it's meant to do!

Cons: No cons

Crutchfield response on

1 of 3 found this helpful

Apple AirPods Pro 2

Zia from Voorhees, NJ on 12/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

These headphone are used mostly for phone conversations and occasional music listening. I find these headphones to be nice and snug in my ear. Particularly like the ear fit test they can do to confirm the right tips are being used. Sound quality is ok but I do find the bass somewhat exaggerated/boomy. That is it's not particularly natural sounding and appears compressed. Wish there were better control options available when paired with the iPhone to equalize the sound. Transparency mode is a nice touch but can sometimes be a little glitchy and can create weird background sounds. I prefer to have that switched off mostly. I can see the usefulness of sound cancellation, especially when flying, but haven't used it much yet. Overall gave it 4 stars because it's probably a good convenient headphone for the price, but don't expect the sound quality that audiophiles may need.

Pros: Comfortable, convenient, good sound quality

Cons: Lacks open sound stage, slightly exaggerated bass, lacks capabilities for additional sound adjustments

Crutchfield response on

7 of 7 found this helpful

Apple AirPods Pro 2

Carlos from Humacao, PR on 11/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great shipping, Thank

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Cons:

Crutchfield response on

1 of 3 found this helpful

Good just got better

Roger from Westfield, IN on 11/6/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent in every way: sound quality, customization, comfort, noise cancellation, battery life.

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Crutchfield response on

6 of 7 found this helpful

Apple AirPods Pro 2

Barbara from Little Rock, AR on 10/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

These headphones are the best Apple has produced.

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Cons:

Crutchfield response on

4 of 5 found this helpful

Apple AirPods Pro 2

Jose from Toa Alta, PR on 10/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Good version for this airpod, noise cancellation is great.

Pros: Noise Cancellation

Cons: N/A

Crutchfield response on

3 of 4 found this helpful

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