Sonos Era 100 2-pack

Audio Section

Stereo Sound: The Sonos Era 100 delivers finely tuned stereo sound with clear highs and rich bass at any volume level. Three discrete class-D amplifiers precision-tuned for the speaker's unique acoustic architecture power its three-driver array that consists of two tweeters and one mid-woofer. The dual angled tweeters create a crisp and accurate high frequency response and stereo separation, while the one mid-woofer ensures faithful playback of mid-range vocal frequencies and deep bass.

Sonos Wireless Multiroom Audio Eco-System: The Era 100 is part of the Sonos wireless multiroom audio eco-system consisting of a family of wireless network speakers, players, and amplifiers. Start with a single Sonos product and add more Sonos products over time. With multiple zones, you can play the same or different songs in different rooms of your home. Compatible distributed audio sources include internet radio, online music services, local network music libraries, as well as hardwired inputs. Up to 32 Sonos devices and 16 groups can be connected in one system. The Sonos Era 100 is compatible with the new Sonos S2 operating system (OS) and does not support the older Sonos S1 operating system (OS).

• Sonos S2 OS Compatible Products: The Sonos Five, One SL, Roam, ARC, Beam (Gen 2), Sub (Gen 3), and any Sonos products released after May 2020 will only be compatible with Sonos S2.
• Sonos S2 and S1 OS Compatible Products: The Sonos Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), Beam, Amp, Port, Boost, Move, and Sub (Gen 1/2) support both Sonos S2 and S1 operating systems.
• Sonos S1 OS Compatible Products: The Sonos CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), and Play: 5 (Gen 1) will only support the older S1 operating system.

Notes:

• If you have have both, older "legacy" Sonos products and newer Sonos products in your system, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
• Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.

Trueplay Tuning: Trueplay software within the Sonos S2 app dynamically tunes the speaker to the unique acoustics of the room. The layout of a room, and where a speaker is placed, can have a significant impact on the sound that you hear. Trueplay measures how sound reflects off walls, furnishings and other surfaces in a room, then fine tunes the Sonos speaker to make sure it sounds great no matter where you've placed it. When tuning the Era 100, Apple iOS users have two different Trueplay options to choose from: - Quick Tuning or Advanced Tuning. However, Android users can go through the Quick Tuning process only. The Sonos Era 100 speaker already sounds fantastic, but Trueplay brings you even closer to how music should sound. Completing Trueplay tuning for a room takes approximately 3 minutes from start to finish. Trueplay can be used with a single speaker setup, two speakers configured as a stereo pair, or either of these configurations with a Sonos wireless powered sub added.

• Quick Tuning: Quick Tuning uses the built-in microphones on the Sonos Era 100 to tune itself for its current location. The microphone switch must be on in order for your speaker to go through Quick Tuning. Trueplay's Quick Tuning feature is available for both Apple iOS and Android OS users.
• Advanced Tuning: Apple iOS users can choose to go through the Advanced Tuning process. The Sonos app uses your Apple iOS device's microphone to perform a more precise tuning of the Era 100. In order to perform Trueplay tuning, the Sonos S2 app for iPhone, iPad or iPod touch running iOS 8.0 or higher is required. This includes iPhone 4s and higher, iPad 2 and higher, as well as iPod touch 5th generation and higher. Trueplay tuning is not available if the "VoiceOver" feature is enabled on your Apple iOS device. Trueplay's Advanced Tuning feature is currently not compatible with Android.

Note: You will need to retune the Sonos Era 100 speaker using Trueplay, if you move the speaker within the same room or to another room, or change the configuration of the speaker setup (going from a single speaker to a stereo pair for example).

Equalization (EQ): After tuning the Era 100 speaker, you can adjust equalization (EQ) settings from the Sonos S2 app on your compatible Apple iOS or Android OS device. EQ adjustments include Bass, Treble, and Loudness. These EQ settings must be configured in the Sonos S2 app and are not available from the speaker's top-panel controls.

Wireless Speaker Pairing: The Sonos Era 100 supports wireless stereo pairing, can be used as wireless rear surrounds for compatible Sonos soundbar, and offers wireless connection to a compatible Sonos powered subwoofer. The compatible Sonos soundbar speaker and/or sub must be utilizing the same Sonos S2 operating system and S2 controller app as the Sonos Era 100, since the the Era 100 does not support the older Sonos S1 ("legacy") OS and app.

• Stereo Pair: You can wirelessly pair two Sonos Era 100 speakers to create an even wider soundstage with even more detailed stereo separation. Each speaker will smartly adjust to mono and act as the Left or Right speaker in a wireless stereo setup. You can only stereo pair a Sonos Era 100 with another Sonos Era 100; you cannot stereo pair a Sonos Era 100 with other Sonos speakers.
• Rear Surrounds: Two Sonos Era 100 speakers can be wirelessly paired together to create wireless rear surrounds for your compatible Sonos soundbar speaker - including the ARC, Beam (Gen1/Gen 2) and Ray - all sold separately. You'll need two Sonos Era 100 speakers to create a wireless surround pair; you cannot mix and match a Sonos Era 100 speaker with other Sonos speaker to create wireless rear surrounds. The Era 100 is not compatible with the Sonos Playbar or Playbase.
• Optional Wireless Sub: The optional Sonos Sub or Sub Mini (both sold separately) can be wirelessly paired with the Sonos Era 100 to enhance your system's bass response. Add the Sonos Sub to a single Sonos Era 100, a pair of stereo Sonos Era 100s, or a set of Sonos Era 100 wireless surrounds. The set-up procedure for the Sub adjusts the crossover automatically so it seamlessly integrates with the Sonos Era 100 and the rest of your Sonos speakers. Through the Sonos S2 Controller app, you can also set the phase and level of the subwoofer to match it the rest of your Sonos speaker system.

Mounting Options: Designed for versatility, the Sonos Era 100 can be positioned almost anywhere in your room. It can be placed on a tabletop, desktop, countertop, speaker stand (such as the 616E100SB; sold separately), or even on a bookshelf. The Era 100 can also be wall-mounted using an optional wall-mount bracket system (616E100MB; sold separately). The Era 100 is even designed to withstand high humidity, such as in a bathroom with a running shower. However, the Era 100 is not waterproof or water resistant.

• When the Era 100 is placed next to a wall or on a shelf, leave at least 1.0" of space around the back of the speaker for best performance.
• If using two Era 100 speakers as a stereo pair, place the speakers 8' to 10' apart. Your main listening position should be 8' to 12' from the paired speakers (less distance increases bass, while more distance improves stereo imaging).
• If you using two Era 100 speakers as surrounds, place each surround speaker about 10' from your main listening position with the speakers angled tward the main seated listening position. Also, leave at least 8" of clearance around each speaker for optimum performance.

Detachable AC Power Cord: The Sonos Era 100 comes with a 6.5' AC power cord that plugs into the bottom of the speaker and into an AC wall outlet or surge protector (sold separately).

Note: The Sonos Era 100 speaker is not battery powered.

Variety Of Music Sources

WiFi Certified: In order to enjoy internet radio, online music services, your local network music libraries and Apple AirPlay 2, you'll need to connect the Sonos Era 100 speaker to your home's wireless network router and ISP (internet service provider). Sonos brings your great sounding music wirelessly to any room in your house, without a big wiring project thanks to WiFi certification. The Sonos Era 100 is WiFi certified and supports 2.4/5GHz dual-band WiFi 6 (802.11ax). The Sonos system's wireless range will be dependent on your home's existing WiFi network.

Note: The Era 100 speaker does not support the SonosNet wireless mesh network.

Internet Radio Stations: Sonos offers a wide variety of Internet Radio stations and services. Some Internet Radio Services require a paid subscription and fees. Click here for all available Internet Radio Services.

• Sonos Radio: Sonos Radio is a free service that brings the best of Sonos and partner services into one place, making it even easier to listen to radio and discover new music on your system. Sonos Radio features thousands of live radio stations to choose from; listen to music news, sports, and more from over 60,000 local and global stations. You even get a special selection of genre stations with music expertly curated by Sonos.
• iHeartRadio: iHeartRadio delivers all your favorite music and radio in one free service. Thousands of the best live Radio stations from across the country. Custom Stations created from 20 million songs and over 800,000 artists. You tell us an artist you like and iHeart Radio will build a playlist you love. iHeartRadio is free to listen with no capped hours or monthly subscription fees.
• Pandora: Pandora gives you personalized radio that plays what you love and continually evolves with your tastes. Start with the name of an artist, song, genre, or comedian, and create a station. If you are not sure what to listen to, you can browse through our hundreds of curated genre station to find the perfect match for your mood. You can choose between Pandora's free ad-supported account or a Pandora Plus ad-free account with higher 192kbps bit-rate.
• TuneIn: TuneIn gives you access to the world's radio stations, shows and podcasts, all for free. Over 100,000 channels from every corner of the earth, plus live and on-demand radio shows from around the world.
• SiriusXM: With SiriusXM, you can stream up to 155 channels of commercial-free music, play-by-play and sports talk, world class news, comedy, exclusive entertainment, and more. Search to easily find channels, shows, episodes and more. You'll need a SiriusXM subscription that also offers internet streaming.

Online Music Services: Sonos offers a wide variety of online music services. Some online music services require a paid subscription and fees. Click here for all available online music services.

• Apple Music: Apple Music is a subscription-paid streaming service with over 60 million songs ad-free. Easily find your favorite artists, discover new music, listen to curated playlists, and get exclusive artist content and interviews. Follow lyrics while you listen, tap ahead, or sing along with lyrics view. Enjoy at home, in the car, and across all your devices.
• Amazon Music: here are three tiers of access to Amazon Music on Sonos. Amazon Music Unlimited customers can stream tens of millions of songs and listen to curated playlists, stations, and weekly new releases, available to Prime Members for only $7.99/month (non-Prime price: $9.99/month). Amazon Music HD is a new tier of premium quality music with more than 50 million songs in High Definition (HD). At just $12.99/month for Prime members or $14.99/month for Amazon customers, Amazon Music HD makes high quality, lossless audio accessible to all music fans. Existing Amazon Music Unlimited subscribers (Individual or Family Plan) can upgrade to Amazon Music HD for an additional $5/month. Prime Music is a curated, on-demand, ad-free music streaming benefit featuring a growing selection of two million songs, and personalized recommendations at no additional cost with your Amazon Prime Membership.
• Deezer: Deezer is a subscription-paid online music service that offers you over 43 million songs at your fingertips. Stream almost any song you can think of or kick back with an endless selection of playlists, mixes, albums. You'll need a Deezer Premium+ or Deezer HiFi account to use Deezer with Sonos.
• Napster: Napster is a paid online music service that provides you with a music collection complete with millions of songs, entire albums and artist hits spanning the decades. Enjoy more than 30 million tracks at 320kbps AAC.
• Qobuz: Qobuz is a paid streaming service that gives you access to more than 40 million tracks. Discover new artists and albums with selections and playlists from musical experts. On Sonos you can stream 320kbps MP3 streams through the Qobuz Premium Subscription or experience high-quality FLAC (16-bit /44.1kHz) streaming using the Qobuz Hi-Fi Subscription.
• Spotify: Spotify is an online music service giving users the ability to stream music on demand to Sonos using Spotify's unique technology. Spotify and Sonos will allow access to all of your existing Spotify playlists and their entire catalog. Sonos supports Spotify Free and Spotify Premium accounts. A Spotify Free account allows you to search for Spotify artists, albums, and playlists in the Sonos app. When listening to music with a Spotify Free account, you’re limited to six song skips per hour.
• Tidal: Tidal streams music in lossless, high fidelity audio quality, ensuring the best sound experience possible. Discover new and old favorites with news, recommendations, curated playlists, moods and genres. All with High Fidelity Streaming. Create and edit your own playlists with more than 25 million tracks available. Tidal offers two paid streaming platforms - Tidal HiFi (Losless Flac 16-bit/44.1kHz) or Tidal Premium (AAC 320kbps).
• YouTube Music: YouTube Music is a subscription-paid online music service allows you to easily find what you're looking for and discover new music. Get playlists and recommendations served to you based on your context, tastes, and what's trending around you.

AirPlay 2 with Siri: AirPlay 2 is an advanced and easy-to-use wireless multiroom audio platform for iTunes, Apple Music, and other compatible Apple iOS apps. With AirPlay 2 you can play any audio from your Apple iOS device (running iOS 11.4 or later) or Mac computer (running OS X 10.13.2) on select Sonos components and other compatible AirPlay 2 speakers throughout your home. You can choose to play audio in one room, play the same audio in grouped rooms, or play the same audio in every room. If you are an Apple Music subscriber, you can even play different music in different rooms (you can control and group directly from Apple's Music App and Home app on your Apple iOS device). You'll be able to ask Siri-enabled devices (like your Apple iPhone, iPad, or Watch) to control playback of your Apple Music content on the Sonos unit. You can even watch videos and movies from YouTube and Netflix on your compatible Apple iOS device or Mac computer with perfectly synced audio on the Sonos product.

• Compatible AirPlay 2 Devices From Sonos: Sonos Arc, One (Gen 1/Gen 2), One SL, Era 100, Play:5 (Gen 2), Amp, Port, Playbase, and Beam (Gen 1/Gen 2) all support AirPlay 2.
• Non-Compatible AirPlay 2 Devices from Sonos: Even though the Sonos Play:1, Play: 5 (Gen 1), Play:3, Playbar, Connect, Connect:Amp, and ZonePlayer are not AirPlay 2 compatible, you can still group these Sonos devices with an AirPlay 2 compatible Sonos product (listed above) to unlock AirPlay for your entire system.

Music Libraries: Sonos supports playback of music from any computer or network-attached storage (NAS) device on your home network where you have shared music folders. Sonos can play music stored on up to 16 PCs, Macs or NAS (Network Attached Storage) devices on your home network, supporting the most popular audio formats. Sonos indexes your music folders so you can view your music collection by categories (such as artists, albums, composers, genres, or tracks).

• File Formats: Sonos supports the following audio file formats - MP3 (compressed), WMA (compressed), AAC (MPEG4), Ogg Vorbis, Audible (format 4), Apple Lossless, FLAC (lossless), WAV (uncompressed), and AIFF (uncompressed).
• Sampling Frequencies: Supported sampling rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz.

Built-In Bluetooth: In addition to network WiFi connectivity, the Sonos Era 100 offers built-in Bluetooth for wireless peer-to-peer connection between the speaker and your Bluetooth-enabled smartphone, tablet, laptop, or computer. Using Bluetooth, you can wirelessly stream stored music, music apps, and other audio content on your Bluetooth-enabled source device to the Era 100 speaker. The Sonos Era 100 speaker offers Play/Pause and Previous/Next Track control functions via its integrated controls, Sonos S2 app, or Sonos Voice. You are able to pair multiple Bluetooth devices with the Era 100, but only one device can be connected and used for playback at a time. The Sonos Era 100 will automatically connect with previous paired device when within range (up to 33'). You can choose to only listen to the Bluetooth audio source on the Era 100, or group the Bluetooth audio source with other Sonos speakers that are connected to your WiFi network.

• The Era 100 must be initially setup through the Sonos Controller App via WiFi, before Bluetooth functionality can be enabled.
• The built-in Bluetooth feature is disabled if you have setup the Era 100 as a wireless rear speaker with a compatible Sonos soundbar.
• The Era 100 only supports Bluetooth audio streaming (A2DP); does not support Bluetooth hands-free control (HFP) for making or answering phone calls.

USB-C Port: The Era 100's USB-C port is designed to be used with Sonos' Line-In Adapter or Combo Adapter (both sold separately) for a hardwired 3.5mm Aux input connection and/or Ethernet connection. The 3.5mm Aux input connection can be played back on the Era 100 speaker only or grouped with other Sonos speakers on your WiFi network.

• Line-In Adapter: To connect an external audio device that lacks WiFi and Bluetooth, you can purchase the Sonos Line-In Adapter (sold separately) which turns the Era 100's USB-C port into a 3.5mm Aux input for a wired audio connection. If you want to connect a turntable, you'll also need a phono preamp or a turntable with a phono preamp in addition to the Sonos Line-In Adapter. The Sonos Line-In Adapter is not designed for use with a TV and will result in some latency or lip sync issues.
• Combo Adapter: If you want to hardwire the Era 100 to your network, you can purchase the Sonos Combo Adapter (sold separately) which turns the Era 100's USB-C port into an Ethernet (RJ45) jack for a wired connection to your network router. The Sonos Combo Adapter also provides a 3.5mm Aux input for a wired audio connection.

Notes:

• Do not use any other 3rd party USB-C adapter with the Sonos Era 100; only use Sonos brand USB-C adapters listed above.
• The USB-C port does not support USB media playback from a USB thumbdrive, smartphone, tablet, laptop, or computer.
• The USB-C port is a not a power source for the Era 100 speaker and should not be used to charge other electronic devices, such as your smartphone or tablet.

Intuitive Control

Sonos S2 App: Sonos S2 is a new app (for Apple iOS 14.0+ / Android OS 8.0+ / Fire OS 7.0+ / Mac OSX 10.11+ / Windows 8+) that powers the next generation of Sonos products. The Sonos S2 app offers new features, usability updates, and more personalization moving forward. The updated app makes it even simpler for you to search for content, control the sound, and personalize your listening experience. Use the Sonos S2 app to setup your Sonos speaker system, control your Sonos speaker system, stream your favorite internet radio stations and online music services, access local network music libraries, and personalize your speaker system.

• Setup: The app lets you easily setup the Sonos speaker system. Get step-by-step instructions for setting up a new system and/or adding more speakers to your system.
• Control: With the Sonos S2 app, you can control all your Sonos speakers, soundbars, and components. Adjust volume levels, group products to play in sync, or play something different in every room.
• Music & Radio: The Sonos S2 app brings together hundreds of internet radio stations and online music services. You also get access to local network music libraries on your smartphone, tablet, laptop, or desktop computer. Use the app to browse all your music, podcasts, radio, and audiobooks all in one place.
• Personalized Settings: Save favorites and room groups to My Sonos to get to the music faster, create alarms so you can wake up to a favorite radio station or playlist, filter out explicit content, and more.
• Security: Enhanced protocols, including support for elliptic curve cipher suites in SSL/TLS, keep your system safer and your data more secure.

Notes:

• The Sonos Era 100 is not compatible with the older Sonos S1 Controller app and requires the new Sonos S2 Controller app.
• Some older Sonos products ("legacy" products) will not support the advances of the S2 app due to their memory and processing power. If you own any of these products, you can continue to use your system as you do today. See System Requirements for more details.

Far-Field Microphone Array: A built-in far-field microphone array allows Sonos Voice or Alexa to hear you from anywhere in the room. The far-field microphone array uses advanced beamforming and multichannel echo cancellation for quick and accurate voice control. When the microphone LED is on, Sonos Voice or Alexa is ready for a voice command. You can speak at a natural volume to activate supported voice commands. A responsive audio chime lets you know Sonos Voice or Alexa has been heard you and is working on a response (you can turn this feature on or off). You can mute the microphone for privacy using the integrated mic toggle switch. An illuminated LED indicator light ensures you always know when your speaker's microphone is active or muted.

Sonos Voice Control: Sonos Voice Control was created purely for listening on Sonos and delivers fast, accurate hands-free control of your music and your Sonos system with privacy. With Sonos Voice Control, you can use voice requests to control the Sonos Move and other Sonos products in your system. You can even ask Sonos Voice for multiple things on multiple Sonos products at once. Sonos Voice Control finds the music you want to listen to by processing requests entirely on the device for faster response times and effortless follow-ups. All you need is one "Hey Sonos" and you can follow up without the need for additional wake-words. Just like the Sonos app, you can control music and speakers in any room, easily play music around the home, save and like your favorite songs to your personal music library, and more.

• WiFi or Bluetooth Operation: For full functionality of Sonos Voice Control, the Era 100 requires a WiFi network connection. When the Era 100 is placed in Bluetooth mode, you can still use Sonos Voice Control to operate basic voice commands such as pause/unpause, volume up/down, mute/unmute, previous/next track, and check battery level.
• Music Control: Use Sonos Voice Control to play songs, artists, albums, playlists, genres, and more from select music services (including Sonos Radio, Apple Music, Amazon Music, Deezer, and Pandora). More services may be available in the future (not ETA). Click here for a complete list of the latest compatible music services. You can also use Sonos Voice to adjust the volume level, pause your music, skip tracks, and more. You can even ask Sonos Voice to "Like" or "Unlike" a song, as well as get information on what song is playing. In addition, you'll be able to group/ungroup rooms, plus move your music from one room to another.
• Home Theater Control: Sonos Voice can also be used to turn your compatible Sonos soundbar and HDMI-ARC connected TV on or off, as well as switch between Night and Speech enhancement modes.
• Total Privacy: Designed with privacy at its core, Sonos Voice Control processes requests entirely on the device. No audio or transcript is sent to the cloud, stored, listened to, or read by other parties.

Notes:

• Sonos Voice Control works on every voice-capable Sonos speaker
• Click here for a more comprehensive list of Sonos Voice controls.
• Make sure your Sonos device has the latest firmware/software update installed.

Digital Voice Assistants: In addition to Sonos Voice, the Era 100 also offers voice-activated, hands-free control via its built-in microphone array and Amazon Alexa. You'll be able to control music and multiroom playback with just your voice and Alexa. You can also use the Era 100 like any other Alexa-enabled device and ask non-music related commands (like information about the weather, traffic, news, sports, etc) or have Alexa control your smart home devices. In addition, you can use Google Assistant on another Sonos or Google Home speaker in your system to play and manage your music on the Era 100 (the Era 100 does not offer built-in Google Assistant).

• Built-In Amazon Alexa: You can ask Alexa to play music on a specific Sonos device in an specific room of your home from these featured music services (Apple Music, Amazon Music, TuneIn, Pandora, iHeartRadio, SiriusXM, & Spotify). Using the Alexa app, you can group your Sonos products and your Alexa-enabled devices together. This makes it easier for Alexa to control your Sonos products based on which room or area they are in. You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. Click here for more information regarding Amazon Alexa on Sonos.
• Google Assistant (Optional): You can ask Google to play music on a specific Sonos device in an specific room of your home from these featured music services (Spotify, YouTube Music, Pandora, Deezer, Tidal, TuneIn, and iHeartRadio). You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. Your can even broadcast a message to everyone in your home over your Sonos speakers and/or other Google Assistant-enabled speakers (include your message after the command). Click here for more information regarding Google Assistant on Sonos.

Notes:

• Amazon Alexa and Google Assistant are only operational when the Era 100 is connected via a wireless or wired network connection. The Era 100 will need to be on the same network as your other Amazon and Google devices.
• You can only configure your Sonos system to work with one digital voice assistant; choose either Alexa or Google Assistant (you cannot use both). You will need to search and enable the Sonos skill from the Alexa or Google Home app on your mobile device or computer.
• Sonos and Alexa or Google Assistant work together using a single Amazon or Google account. An Amazon or Google account can only be in used on one Sonos system at a time. If you have a second Sonos system in another location, you'll need to use a second Amazon or Google account if you'd like to use Alexa.

Direct Control: Some compatible online music apps even allow you to stream audio directly from within their respective app without using the Sonos S2 app. Services that support direct control on Sonos include Amazon Music, Tidal, Spotify, Pandora and iHeartRadio. Amazon Music will require that this Sonos Skill be enabled in the Alexa app before using.

Capacitive Top-Panel Controls: There are capacitive touch controls on the Sonos Era 100 speaker that control basic playback functions - such as Play/Pause, Volume Up/Down, Previous/Next Track, Group/Ungroup Speakers, and Mute/Unmute Microphone.

Automatic Software Updates: The Sonos Era 100 supports free automatic software updates so you will always have the newest features and music services to enjoy. Simply register the Era 100 and Sonos will automatically notify you when software updates are available through the Sonos S2 Controller app.

System Requirements

Internet Service Provider: You'll need a high-speed, wired internet service provider connection such as cable, fiber, or DSL. Wireless internet connections such as satellite, mobile hotspots, or 4G LTE routers can experience delays between the internet connection and Sonos and are not supported. Using these types of connections can cause music to not play, skip, or cut out completely.

Wireless Setup: All Sonos products support 2.4GHz WiFi (802.11 b/g) and Open, WEP, and WPA/WPA2 Personal WiFi security standards. Some newer Sonos products support dual-band 2.4/5GHz WiFi (802.11 n/ac/ax) and WPA3.

• The network must not contain enterprise access points that have been configured to require certificates or other forms of enterprise authentication. If you are using multiple access points, make sure they are all set to the same 2.4GHz or 5GHz wireless channel.
• Networks using wireless range extenders are known to cause issues with Sonos systems that are configured in a wireless setup. If you need to extend your home WiFi to use Sonos in a wireless setup, we recommend using a WiFi mesh router to do so.
• Sonos cannot connect to guest networks or networks that use a Port page to login.

Wired Setup Requirements: A Sonos system operating in a wired setup will require one of your Sonos products to remain connected to the router via Ethernet cable at all times. If your Sonos system is in a wired setup and you use a WiFi mesh router with multiple wireless nodes, we recommend wiring your Sonos product directly to the primary wired mesh node. Avoid wiring any Sonos products to the wireless mesh nodes. If you are on a corporate or advanced network, it must not block Spanning Tree Protocol (STP).

Note: Ethernet over Power devices (also known as HomePlugs or Powerline adapters) are not supported by Sonos. While they may work for some systems, they tend to cause intermittent problems with Sonos. EoP adapters create an added delay between your network and Sonos. If the internet connection is too slow or the delay is too great, it can cause your music to skip or cut out completely or your players to drop off from the network.

Sonos S1 or S2 Controller App: Sonos offers a a Sonos Controller app for Apple iOS 14.0+, Android OS 8.0+, Fire OS 7.0, Mac OSX 10.11+, and Windows 8+. The Sonos S2 is a new app and operating system (OS) that powers the next generation of products and experiences. In addition to new features, usability updates, and more personalization moving forward, Sonos S2 enables higher resolution audio technologies for music and home theater. Most Sonos products are compatible with S2. Some older Sonos "legacy" products will not support the advances of S2 due to their memory and processing power. The older Sonos "legacy" app is referred to as the Sonos S1 app.

• Sonos Products That Support the Sonos S1 and S2 Controller App: Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), Beam, Amp, Port, Boost, Move, Sub (Gen 1/2).
• Sonos Products That Only Support The New S2 Controller App: Five, One SL, Roam, ARC, Beam (Gen 2), Sub (Gen 3), and any Sonos products released after May 2020
• Sonos Products That Only Support The Old S1 Controller App: CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), Play: 5 (Gen 1).

Notes:

• If you have have both, older "legacy" Sonos products and newer Sonos products, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
• Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.

Supported Audio Files: Supported audio files from online music services and local music libraries include MP3, WMA, AAC, OGG, FLAC, ALAC, AIFF, and WAV. Sonos can supports FLAC music files up to 16-bit/44.1kHz for "CD-quality" sound. All supported sample rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz. Internet Radio streams are supported only in WMA, MP3, and AAC.