About the Sonos Roam 2-Pack
A great pair of portable speakers for home and outdoors
A great pair of portable speakers for home and outdoors
This pair of Sonos Roams give you two great-sounding and ultra-portable Bluetooth speakers. These cool little speakers are waterproof and rugged — perfect for outdoor use. You can pair them wirelessly for stereo sound on the go, and both can be part of your Sonos multi-room audio system.
When connected to your home's Wi-Fi network, the Roams give you access to a huge variety of streaming sources, like other Sonos speakers. You can even control them with Amazon Alexa or Google Assistant voice commands.
Do more with Bluetooth
Switch a Roam to Bluetooth mode, and you can use this portable speaker out on the deck or the beach, beyond the reach of your Wi-Fi network. Just pair your phone with the Roam, then fire up a music app like Spotify®, TuneIn, or TIDAL.
Ready for the outdoors
The Sonos Roams are dustproof and fully waterproof so that they can withstand raindrops, snowfall, splashes, and more. Their built-in rechargeable batteries can deliver up to 10 hours of playback. Of course, if you leave a Roam on its charging base (available separately), the speaker can play all day long. And the Roams are compatible with Qi-enabled wireless chargers.
Fine-tune the sound with Auto Trueplay
You can optimize the sound of a Roam wherever you place it. Turn its microphones on and Auto Trueplay will automatically adjust the EQ. As long as your Roam is stationary, it will continue to monitor and adjust itself for optimal sound.
Compatible with AirPlay 2
The Sonos Roams have Apple AirPlay 2 built in. That means you can stream audio directly from your iPhone®, iPad®, or Mac® computer through your Sonos system. That includes soundtracks from YouTube® videos and Netflix movies.
Voice commands at home
When connected to a Wi-Fi network, you can use voice commands with a Sonos Roam. Select Sonos Voice Control for intuitive music playback commands with unmatched privacy. Or choose Amazon Alexa or Google Assistant for additional smart home voice control options. You can access even more music features through the Sonos app on your smartphone or tablet.
- bundle includes 2 Sonos Roam speakers
- built-in Bluetooth for audio streaming from your smartphone or tablet
- Apple AirPlay® 2 lets you stream directly from an iPhone® or iPad® and ask Siri to play Apple Music
- IP67-rated dustproof and water-resistant
- Auto Trueplay adjusts speaker to the space it's in for optimum performance
- compatible with Qi-enabled wireless chargers or the add-on Sonos charger (sold separately)
- requires connection to Wi-Fi
- select which Sonos speakers to play
- volume, play, pause, skip and repeat functions
- get weather reports, news updates, time, sports and stock reports
- select streaming music services such as Spotify, Pandora, and Deezer (subscriptions required for some services)
- select radio stations through iHeartRadio or TuneIn Radio
- control compatible smart home products
- Amazon Alexa or Google Assistant selectable as default voice control for speaker
- Sonos Voice Control available for music playback using private, on-device processing
Sonos control app:
- free download from iTunes App Store® and Google Play
- compatible with Apple® and Android™ smartphones and tablets
- plays MP3, WMA, AAC, WAV, FLAC, AIFF, ALAC, Ogg Vorbis, and WAV files
- plays songs from subscription streaming services such as Spotify, Apple Music, Rhapsody, TIDAL, and more
- configure two Sonos Roam speakers for stereo playback
- control buttons for volume, play, pause, skip, and mute
- built-in rechargeable battery lasts up to 10 hours
- dimensions (measured by Crutchfield): 2-3/8"W x 6-5/8"H x 2-7/16"D
- weight: 14.88 oz. (each)
- warranty: 1 year
- Our 60-day money-back guarantee
What's in the box:
- 2 Portable wireless speakers
- Two 47" USB-C to USB-A cables
- Quick Start Guide
- Important Product Information
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More details on the Sonos Roam 2-Pack
Features & specs
|Wi-Fi Bands||2.4, 5GHz|
|Max. Digital Audio Bit Depth||16-bit|
|Max. Digital Audio Sample Rate||44.1 kHz|
|Apple AirPlay 2||Yes|
|Bose Home Speaker||No|
|Amazon Music||Amazon Music HD|
|Control by app||iOS,Android,Windows,Mac,Fire|
|Parts Warranty||1 year|
|Labor Warranty||1 Year|
Variety Of Music Sources
Drop Resistant & Waterproof (IP67): Solidly constructed and rated IP67, the Sonos Roam is drop resistant, waterproof up to 3' for 30 minutes, and impervious to dust for your outdoor adventures. The IP67 rating makes the Sonos Roam dust & water proof; it can be submerged in up to 3' of water for up to 30 minutes. Its rugged and durable outer shell is also resistant to bumps and falls; humidity, salt spray, and UV rays; and hot or cold temperatures.
Audio Section: The Sonos Roam's precision-engineered acoustics deliver the clarity, depth, and fullness you would expect from a much larger speaker. It utilizes a 2-way driver design with one dome tweeter for crisp high-frequencies and one cone woofer for faithful playback of midrange/midbass frequencies. Both drivers are powered by individual Class-H digital amplifiers that have been perfectly tuned to the speaker's unique acoustic architecture. You can use the Sonos S2 app to adjust bass, treble, and loudness.
- Auto Trueplay: The Sonos Roam speaker's built-in microphone array detect what type of music is playing and measure the frequency response of your surroundings. Using this Trueplay Tuning software, the speaker then adjusts its EQ for perfectly balanced sound. Auto Trueplay is triggered whenever the Roam speaker is placed in a new location, and continuously refines the sound while the Roam is stationary. Make sure the Roam's microphone array is turned on (Auto Trueplay will not work when the microphone array is turned off). Trueplay tuning available via Wi-Fi or Bluetooth
- Stereo Pairing: You can use two Sonos Roam speakers in a stereo pair - one speaker acts as a dedicated left, while the other speaker acts as a dedicated right. Stereo Pairing is only available when the Sonos Roam is in Network (Wi-Fi) mode; not available in Bluetooth mode. The Sonos Roam cannot be used as wireless rear surrounds. The Sonos Roam will not pair with the Sonos Sub and cannot be used as wireless surrounds.
Mounting Options: The Sonos Roam can be positioned vertically or horizontally on a flat table-top surface. When positioned vertically, the Roam has a minimal footprint and the rounded triangular shape can tuck neatly into a corner anywhere space is at a premium. You can also lay the Roam speaker horizontally for stability on uneven ground it will subtly direct the sound upward in the direction of your ears for a better listening experience.
- Vertical Dimensions: 2.4375" (w) x 6.625" (h) x 2.375" (d); 9.3 lbs
- Horizontal Dimensions: 6.625" (w) x 2.375" (h) x 2.4375" (d); 9.3 lbs
Note: There are no included brackets, keyholes slots, or threaded inserts to wall-mount the speaker.
Rechargeable Battery with Wireless Charging: The Sonos Roam is equipped with a rechargeable battery (18Wh) that provides up to 10 hours of continuous playback time. You can wirelessly charge the Roam speaker with a Qi-certified wireless charger or a 5V/1.5A to 2.1A USB power adapter (all sold separately - see Accessories Tab). Sonos also makes a custom-designed Wireless Charger, featuring magnets for easier, quicker, and more secure attachment. When not in use, the Roam switches to sleep mode to conserve power, and the battery can last up to 10 days.
Note: The Sonos Roam does not comes with its own AC power adapter or battery charger.
Sonos Wireless Multiroom Audio Eco-System: The Roam is part of the Sonos wireless multiroom audio eco-system consisting of a family of wireless network speakers, players, and amplifiers. Start with a single Sonos product and add more Sonos products over time. With multiple zones, you can play the same or different songs in different rooms of your home. Compatible distributed audio sources include internet radio, online music services, local network music libraries, as well as hardwired inputs. Up to 32 Sonos devices and 16 groups can be connected in one system. The Sonos Roam is compatible with the new Sonos S2 operating system (OS) and does not support the older Sonos S1 operating system (OS).
- Sonos S2 OS Compatible Products: The Sonos Five, One SL, Roam, Beam (Gen 2), ARC, Sub (Gen 3), and any Sonos products released after May 2020 will only be compatible with Sonos S2.
- Sonos S2 and S1 OS Compatible Products: The Sonos Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), Beam, Amp, Port, Boost, Move, and Sub (Gen 1/2) support both Sonos S2 and S1 operating systems.
- Sonos S1 OS Compatible Products: The Sonos CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), and Play: 5 (Gen 1) will only support the older S1 operating system.
- If you have both, older "legacy" Sonos products and newer Sonos products in your system, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
- Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.
Variety Of Music Sources
Wi-Fi Network: In order to enjoy internet radio, online music services, your local network music libraries and Apple AirPlay 2, you'll need to connect the Sonos Roam speaker to your home's wireless network router and ISP (internet service provider). Sonos can operate over your home's existing dual-band Wi-Fi network (802.11 b/g/n/ac; 2.4+5.0GHz). The Sonos system's wireless range will be dependent on your home's existing Wi-Fi network. Sonos brings your great sounding music wirelessly to any room in your house, without a big wiring project over Wi-Fi.
- The Sonos Roam is not compatible with the Sonos proprietary SonosNet mesh network.
- The Sonos Roam speaker is not equipped with an Ethernet jack for a hardwire connection to your network.
Internet Radio Stations: Sonos offers a wide variety of Internet Radio stations and services. Some Internet Radio Services require a paid subscription and fees. Click here for all available Internet Radio Services.
- Sonos Radio: Sonos Radio is a free service that brings the best of Sonos and partner services into one place, making it even easier to listen to radio and discover new music on your system. Sonos Radio features thousands of live radio stations to choose from; listen to music news, sports, and more from over 60,000 local and global stations. You even get a special selection of genre stations with music expertly curated by Sonos.
- iHeartRadio: iHeartRadio delivers all your favorite music and radio in one free service. Thousands of the best live Radio stations from across the country. Custom Stations created from 20 million songs and over 800,000 artists. You tell us an artist you like and iHeart Radio will build a playlist you love. iHeartRadio is free to listen with no capped hours or monthly subscription fees.
- Pandora: Pandora gives you personalized radio that plays what you love and continually evolves with your tastes. Start with the name of an artist, song, genre, or comedian, and create a station. If you are not sure what to listen to, you can browse through our hundreds of curated genre station to find the perfect match for your mood. You can choose between Pandora's free ad-supported account or a Pandora Plus ad-free account with higher 192kbps bit-rate.
- TuneIn: TuneIn gives you access to the world's radio stations, shows and podcasts, all for free. Over 100,000 channels from every corner of the earth, plus live and on-demand radio shows from around the world.
- SiriusXM: With SiriusXM, you can stream up to 155 channels of commercial-free music, play-by-play and sports talk, world class news, comedy, exclusive entertainment, and more. Search to easily find channels, shows, episodes and more. You'll need a SiriusXM subscription that also offers internet streaming.
Online Music Services: Sonos offers a wide variety of online music services. Some online music services require a paid subscription and fees. Click here for all available online music services.
- Apple Music: Apple Music is a subscription-paid streaming service with over 60 million songs ad-free. Easily find your favorite artists, discover new music, listen to curated playlists, and get exclusive artist content and interviews. Follow lyrics while you listen, tap ahead, or sing along with lyrics view. Enjoy at home, in the car, and across all your devices.
- Amazon Music: here are three tiers of access to Amazon Music on Sonos. Amazon Music Unlimited customers can stream tens of millions of songs and listen to curated playlists, stations, and weekly new releases, available to Prime Members for only $7.99/month (non-Prime price: $9.99/month). Amazon Music HD is a new tier of premium quality music with more than 50 million songs in High Definition (HD). At just $12.99/month for Prime members or $14.99/month for Amazon customers, Amazon Music HD makes high quality, lossless audio accessible to all music fans. Existing Amazon Music Unlimited subscribers (Individual or Family Plan) can upgrade to Amazon Music HD for an additional $5/month. Prime Music is a curated, on-demand, ad-free music streaming benefit featuring a growing selection of two million songs, and personalized recommendations at no additional cost with your Amazon Prime Membership.
- Deezer: Deezer is a subscription-paid online music service that offers you over 43 million songs at your fingertips. Stream almost any song you can think of or kick back with an endless selection of playlists, mixes, albums. You'll need a Deezer Premium+ or Deezer HiFi account to use Deezer with Sonos.
- Google Play Music: Google Play Music makes it easy to discover, play, store and share the music you love. With an Unlimited Subscription, you can enjoy unlimited listening to millions of songs, create custom radio and skip as much as you want. Sonos works with both the Free and Unlimited Subscription account types. Free accounts on Sonos only have access to your uploaded Library. You can use Google Radio with a free account by playing from the Google Play Music app to Sonos (Android devices only).
- Napster: Napster is a paid online music service that provides you with a music collection complete with millions of songs, entire albums and artist hits spanning the decades. Enjoy more than 30 million tracks at 320kbps AAC.
- Qobuz: Qobuz is a paid streaming service that gives you access to more than 40 million tracks. Discover new artists and albums with selections and playlists from musical experts. On Sonos you can stream 320kbps MP3 streams through the Qobuz Premium Subscription or experience high-quality FLAC (16-bit /44.1kHz) streaming using the Qobuz Hi-Fi Subscription.
- Spotify: Spotify is an online music service giving users the ability to stream music on demand to Sonos using Spotify's unique technology. Spotify and Sonos will allow access to all of your existing Spotify playlists and their entire catalog. Sonos supports Spotify Free and Spotify Premium accounts. A Spotify Free account allows you to search for Spotify artists, albums, and playlists in the Sonos app. When listening to music with a Spotify Free account, you’re limited to six song skips per hour.
- Tidal: Tidal streams music in lossless, high fidelity audio quality, ensuring the best sound experience possible. Discover new and old favorites with news, recommendations, curated playlists, moods and genres. All with High Fidelity Streaming. Create and edit your own playlists with more than 25 million tracks available. Tidal offers two paid streaming platforms - Tidal HiFi (Lossless Flac 16-bit/44.1kHz) or Tidal Premium (AAC 320kbps).
- YouTube Music: YouTube Music is a subscription-paid online music service allows you to easily find what you're looking for and discover new music. Get playlists and recommendations served to you based on your context, tastes, and what's trending around you.
AirPlay 2 with Siri: AirPlay 2 is an advanced and easy-to-use wireless multiroom audio platform for iTunes, Apple Music, and other compatible Apple iOS apps. With AirPlay 2 you can play any audio from your Apple iOS device (running iOS 11.4 or later) or Mac computer (running OS X 10.13.2) on select Sonos components and other compatible AirPlay 2 speakers throughout your home. You can choose to play audio in one room, play the same audio in grouped rooms, or play the same audio in every room. If you are an Apple Music subscriber, you can even play different music in different rooms (you can control and group directly from Apple's Music App and Home app on your Apple iOS device). You'll be able to ask Siri-enabled devices (like your Apple iPhone, iPad, or Watch) to control playback of your Apple Music content on the Sonos unit. You can even watch videos and movies from YouTube and Netflix on your compatible Apple iOS device or Mac computer with perfectly synced audio on the Sonos product.
- Compatible AirPlay 2 Devices From Sonos: Sonos Arc, One (Gen 1/Gen 2), One SL, Five, Play:5 (Gen 2), Amp, Port, Playbase, and Beam (Gen 1 /Gen 2) all support AirPlay 2.
- Non-Compatible AirPlay 2 Devices from Sonos: Even though the Sonos Play:1, Play: 5 (Gen 1)Play:3, Playbar, Connect, Connect:Amp, and ZonePlayer are not AirPlay 2 compatible, you can still group these Sonos devices with an AirPlay 2 compatible Sonos product (listed above) to unlock AirPlay for your entire system.
Music Libraries: Sonos supports playback of music from any computer or network-attached storage (NAS) device on your home network where you have shared music folders. Sonos can play music stored on up to 16 PCs, Macs or NAS (Network Attached Storage) devices on your home network, supporting the most popular audio formats. Sonos indexes your music folders so you can view your music collection by categories (such as artists, albums, composers, genres, or tracks).
- File Formats: Sonos supports the following audio file formats - MP3 (compressed), WMA (compressed), AAC (MPEG4), Ogg Vorbis, Audible (format 4), Apple Lossless, FLAC (lossless), WAV (uncompressed), and AIFF (uncompressed).
- Sampling Frequencies: Supported sampling rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz.
Built-In Bluetooth: In addition to network Wi-Fi connectivity, the Sonos Roam offers built-in Bluetooth 5.0 for wireless peer-to-peer connection between the speaker and your Bluetooth-enabled smartphone, tablet, laptop, or computer. Using Bluetooth, you can wirelessly stream stored music, music apps, and other audio content on your Bluetooth-enabled source device to the Sonos Roam speaker. The Sonos Roam offers Play/Pause and Previous/Next Track control functions. You are able to pair multiple Bluetooth devices with the Sonos Roam, but only one device can be connected and used for playback at a time. The Sonos Roam will automatically connect with previous paired device when within range (up to 33'). Bluetooth is a great option when you want to take the Sonos Roam outdoors.
- You'll lose many of the Sonos Roam's features and functions when you enable Bluetooth. The Sonos app, multiroom audio distribution, voice control, Trueplay Tuning, and firmware updates are disabled during Bluetooth mode.
- The Sonos Roam must be initially setup through the Sonos Controller App via Wi-Fi, before Bluetooth functionality can be enabled.
- The Sonos Roam only supports Bluetooth audio streaming (A2DP). It does not support Bluetooth hands-free control (HFP) for making or answering phone calls.
Sonos S2 App: Sonos S2 is a new app (for Apple iOS 14.0+ / Android OS 8.0+ / Fire OS 7.0+ / Mac OSX 10.11+ / Windows 8+) that powers the next generation of Sonos products. The Sonos S2 app offers new features, usability updates, and more personalization moving forward. The updated app makes it even simpler for you to search for content, control the sound, and personalize your listening experience. Use the Sonos S2 app to setup your Sonos speaker system, control your Sonos speaker system, stream your favorite internet radio stations and online music services, access local network music libraries, and personalize your speaker system.
- Setup: The app lets you easily setup the Sonos speaker system. Get step-by-step instructions for setting up a new system and/or adding more speakers to your system.
- Control: With the Sonos S2 app, you can control all your Sonos speakers, soundbars, and components. Adjust volume levels, group products to play in sync, or play something different in every room.
- Music & Radio: The Sonos S2 app brings together hundreds of internet radio stations and online music services. You also get access to local network music libraries on your smartphone, tablet, laptop, or desktop computer. Use the app to browse all your music, podcasts, radio, and audiobooks all in one place.
- Personalized Settings: Save favorites and room groups to My Sonos to get to the music faster, create alarms so you can wake up to a favorite radio station or playlist, filter out explicit content, and more.
- Security: Enhanced protocols, including support for elliptic curve cipher suites in SSL/TLS, keep your system safer and your data more secure.
- The Sonos Roam does not support the older S1 "legacy" operating system and app from Sonos.
- Some older Sonos products ("legacy" products) will not support the advances of the S2 app due to their memory and processing power. If you own any of these products, you can continue to use your system as you do today. See System Requirements for more details.
Far-Field Microphone Array: A built-in far-field microphone array allows Sonos, Alexa, or Google to hear you from anywhere in the room. When the microphone LED is on, Sonos, Alexa or Google Assistant is ready for a voice command. You can speak at a natural volume to activate supported voice commands. A responsive audio chime lets you know Sonos, Alexa, or Google has been heard you and is working on a response (you can turn this feature on or off). You can mute the microphone for privacy. An illuminated LED indicator light ensures you always know when your speaker's microphone is active or muted.
Sonos Voice Control: Sonos Voice Control was created purely for listening on Sonos and delivers fast, accurate hands-free control of your music and your Sonos system with privacy. With Sonos Voice Control, you can use voice requests to control the Sonos Roam and other Sonos products in your system. You can even ask Sonos Voice for multiple things on multiple Sonos products at once. Sonos Voice Control finds the music you want to listen to by processing requests entirely on the device for faster response times and effortless follow-ups. All you need is one "Hey Sonos" and you can follow up without the need for additional wake-words. Just like the Sonos app, you can control music and speakers in any room, easily play music around the home, save and like your favorite songs to your personal music library, and more.
- Wi-Fi or Bluetooth Operation: For full functionality of Sonos Voice Control, the Sonos Roam requires a Wi-Fi network connection. When the Roam is placed in Bluetooth mode, you can still use Sonos Voice Control to operate basic voice commands such as pause/unpuase, volume up/down, mute/unmute, previous/next track, and check battery level.
- Music Control: Use Sonos Voice Control to play songs, artists, albums, playlists, genres, and more from select music services (including Sonos Radio, Apple Music, Amazon Music, Deezer, and Pandora). More services may be available in the future (not ETA). Click here for a complete list of the latest compatible music services. You can also use Sonos Voice to adjust the volume level, pause your music, skip tracks, and more. You can even ask Sonos Voice to "Like" or "Unlike" a song, as well as get information on what song is playing. In addition, you'll be able to group/ungroup rooms, plus move your music from one room to another.
- Home Theater Control: Sonos Voice can also be used to turn your compatible Sonos soundbar and HDMI-ARC connected TV on or off, as well as switch between Night and Speech enhancement modes.
- Total Privacy: Designed with privacy at its core, Sonos Voice Control processes requests entirely on the device. No audio or transcript is sent to the cloud, stored, listened to, or read by other parties.
- Sonos Voice Control works on every voice-capable Sonos speaker
- Click here for a more comprehensive list of Sonos Voice controls.
- Make sure your Sonos device has the latest firmware/software update installed.
Alexa & Google Voice Control: The Sonos Roam blends great sound and multiroom audio with Amazon Alexa and Google Assistant for voice-activated, hands-free control of your music and more. You'll be able to control music and multiroom playback with just your voice. You can also use the Sonos Roam like any other Alexa Echo or Google Home device and ask non-music related commands (like information about the weather, traffic, news, sports, etc) or have Alexa control your smart home devices. Specific control functions will vary by digital voice assistant.
- Amazon Alexa: You can ask Alexa to play music on a specific Sonos device in an specific room of your home from these featured music services (Apple Music, Amazon Music, TuneIn, Pandora, iHeartRadio, SiriusXM, & Spotify). Using the Alexa app, you can group your Sonos products and your Alexa-enabled devices together. This makes it easier for Alexa to control your Sonos products based on which room or area they are in. You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. Click here for more information regarding Amazon Alexa on Sonos.
- Google Assistant: You can ask Google to play music on a specific Sonos device in an specific room of your home from these featured music services (Google Play, Spotify, YouTube Music, Pandora, Deezer, Tidal, TuneIn, and iHeartRadio). You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. You can even broadcast a message to everyone in your home over your Sonos speakers and/or other Google Assistant-enabled speakers (include your message after the command). Click here for more information regarding Google Assistant on Sonos.
- Voice Control is only operational when the Sonos Roam is in Network (Wi-Fi) mode. Voice Control is not available in Bluetooth mode.
- You can only configure your Sonos system to work with one digital voice assistant; choose either Alexa or Google Assistant (you cannot use both).
- You will need to search and enable the Sonos skill from the Alexa or Google Home app on your mobile device or computer.
- Your Sonos equipment and Amazon Alexa-enabled devices must be on the same wireless network.
- Sonos and Alexa or Google Assistant work together using a single Amazon or Google account. If you have a second Sonos system in another location, you'll need to use a second Amazon or Google account if you'd like to use Alexa.
- An Amazon or Google account can only be in use on one Sonos system at a time.
Push-Button Control: In addition to the Sonos S2 app, the Roam offers integrated push-button control. Simply press the buttons on the Roam to play, pause, adjust the volume, skip, replay, turn off the microphones, and manually pair a Bluetooth device.
Automatic Updates: The Sonos Roam supports free automatic software updates so you will always have the newest features and music services to enjoy. Simply register the One and Sonos will automatically notify you when software updates are available through the Sonos Controller app. By simply pressing one button your system updates itself. The Sonos Roam must be connected to your home network and the internet for automatic software updates (firmware updates are not available in Bluetooth mode).
Internet Service Provider: You'll need a high-speed, wired internet service provider connection such as cable, fiber, or DSL. Wireless internet connections such as satellite, mobile hotspots, or 4G LTE routers can experience delays between the internet connection and Sonos and are not supported. Using these types of connections can cause music to not play, skip, or cut out completely.
Wireless Setup: All Sonos products support 2.4GHz Wi-Fi (802.11 b/g) and Open, WEP, and WPA/WPA2 Personal Wi-Fi security standards. Some newer Sonos products support dual-band 2.4/5GHz Wi-Fi (802.11 b/g/n/ac) and WPA3.
- The network must not contain enterprise access points that have been configured to require certificates or other forms of enterprise authentication. If you are using multiple access points, make sure they are all set to the same 2.4GHz or 5GHz wireless channel.
- Networks using wireless range extenders are known to cause issues with Sonos systems that are configured in a wireless setup. If you need to extend your home Wi-Fi to use Sonos in a wireless setup, we recommend using a Wi-Fi mesh router to do so.
- Sonos cannot connect to guest networks or networks that use a Port page to login.
Wired Setup Requirements: A Sonos system operating in a wired setup will require one of your Sonos products to remain connected to the router via Ethernet cable at all times. If your Sonos system is in a wired setup and you use a Wi-Fi mesh router with multiple wireless nodes, we recommend wiring your Sonos product directly to the primary wired mesh node. Avoid wiring any Sonos products to the wireless mesh nodes. If you are on a corporate or advanced network, it must not block Spanning Tree Protocol (STP).
Note: Ethernet over Power devices (also known as HomePlugs or Powerline adaptors) are not supported by Sonos. While they may work for some systems, they tend to cause intermittent problems with Sonos. EoP adapters create an added delay between your network and Sonos. If the internet connection is too slow or the delay is too great, it can cause your music to skip or cut out completely or your players to drop off from the network.
Sonos S1 or S2 Controller App: Sonos offers a Sonos Controller app for Apple iOS 14.0+, Android OS 8.0+, Fire OS 7.0+, Mac OSX 10.11+, and Windows 8+. The Sonos S2 is a new app and operating system (OS) that powers the next generation of products and experiences. In addition to new features, usability updates, and more personalization moving forward, Sonos S2 enables higher resolution audio technologies for music and home theater. Most Sonos products are compatible with S2. Some older Sonos "legacy" products will not support the advances of S2 due to their memory and processing power. The older Sonos "legacy" app is referred to as the Sonos S1 app.
- Sonos Products That Support the Sonos S1 and S2 Controller App: Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), Beam, Amp, Port, Boost, Move, Sub (Gen 1/2).
- Sonos Products That Only Support The New S2 Contoller App: Five, ARC, One SL, Roam, Sub (Gen 3), and any Sonos products released after May 2020.
- Sonos Products That Only Support The Old S1 Controller App: CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), Play: 5 (Gen 1).
- If you have both, older "legacy" Sonos products and newer Sonos products, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
- Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.
Supported Audio Files: Supported audio files from online music services and local music libraries include MP3, WMA, AAC, OGG, FLAC, ALAC, AIFF, and WAV. Sonos can supports FLAC music files up to 16-bit/44.1kHz for "CD-quality" sound. All supported sample rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz. Internet Radio streams are supported only in WMA, MP3, and AAC.