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Customer Reviews

JVC KW-M865BW

JVC KW-M865BW Digital multimedia receiver (Factory Refurbished)

MFR # KW-M865BW (REF)

4.0 out of 5 stars
4 reviews
View this product
Low quality at a higher price range

David from STILLWATER, MN on 7/2/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Has a lot of features but most don't work or require you to purchase other products to use. CarPlay is very slow to connect if it connects at all. Volume is inconsistent and will be loud some days and very quiet others to the point you max out the volume and can barely hear music still. Subwoofer outputs failed. This head unit has been nothing but a headache. Touchscreen does not work in corners anymore. Very hard to see screen in sunlight. When trying to scroll it selects whatever your finger is on. A lot of money for a lot of problems.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Everything I needed

James from Charles Town, WV on 6/11/2025

2018 Jeep Cherokee

Verified customer (What's this?)
Verified employee review (What's this?)

This was the perfect upgrade for my Jeep. I had the old Uconnect system without navigation and the 3G service it ran on is now defunct. The day after I installed the system we had to drive to the next state over and Waze running on Car Play was perfect. It was nice seeing the artwork for my music on Spotify. I still need to eq it a bit for the factory speakers, but I'm thinking I might just upgrade those next. Again, this was everything I needed and wanted.

Pros: Car Play compatibility

Cons: None that I've come across yet

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Lots of Features. UI could use an update

Matthew from Fort Wayne, IN on 9/21/2022

2014 Cadillac Escalade ESV

Verified customer (What's this?)
Verified employee review (What's this?)

Stereo is awesome and packed full of features. The idatalink vehicle specific gauges are really cool. Only downside is the interface is not as intuitive as some and discovering all the features can be hard. Being able to customize the wallpaper is a great feature too

Pros: Lots of customization options

Cons: UI clunky

Crutchfield response on

1 of 1 found this helpful

JVC KW-M865BW

Francisco R from Tucson, AZ on 7/13/2021

2000 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee review (What's this?)

Works well in my truck. However, it is difficult to set up wireless mirroring (if it works at all).

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

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