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Customer Reviews

Philips Hue Play HDMI Sync Box

Philips Hue Play HDMI Sync Box Automatic Hue light controller for gaming, video and other HDMI media

MFR # 555227

4.0 out of 5 stars
6 reviews
View this product
Philips Hue Play HDMI Sync Box

Neil from Atlanta, GA on 6/18/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Works great! My only "complication" was that I didn't have a long HDMI cable nor a good place for the box so I had to adhere it to the back of the TV. They included all the sticky stuff for the other pieces, I wish they included some for this too.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Wow result but annoying journey

Chi from San Jose, CA on 5/21/2023

Verified customer (What's this?)
Verified employee review (What's this?)

3 ways to annoyance. I have a 2020 8K 75" TV which I bought the sync box for... it's not working because the sync apps only works with 2022 model or newer. IF it works, it will cost you another $130 to buy the one time fee to sync. So I hook it up with Nintendo Switch, the only device that is a go between using hdmi cable... when the tv or switch are turned off, you have to start the sync over again. But when it works it's a wow experience

Pros: Wow

Cons: 3 annoyances

Crutchfield response on

0 of 0 found this helpful

Sync Box

Ruben from Clovis, CA on 2/8/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Works great! Accurate and fast shipping. got exactly what I was expecting.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Flawless

Hao from Oceanside, CA on 1/25/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy set up and worked as described right out the box.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Recommend the HDMI Sync Box

Crutchfield customer from O Fallon, IL on 1/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

In tandem w/Hue gradient light strip, this sync box is a game changer! If you already have a Philips Hue light system (i.e. via Hue bridge), the sync box is a must add. It makes watching 4K tv/movies or playing video games much more immersive & enjoyable. Initially, I was worried about any light-response lag (as tv video colors changed rapidly, would the sync box reproduce timely gradient light strip color to match). I watched an Apple commercial w/numerous color changing backgrounds and noticed a very slight lag. While watching a movie, I didn't notice the lag. If you own a 4K tv utilizing good 4K video sources, I recommend making sure you have quality 4K-compatible HDMI cables in your setup. I've only used it for a week, so I can't speak to reliability now. I'm hopeful it will be like other Philips Hue products I own...well made/durable/reliable for years.

Pros: Best tv color light reproduction; simple to install

Cons: Total cost investment -- will require additional equipment (4K-compatible HDMI cables, expensive Philips Hue tv gradient light strip & Philips Hue bridge)

Crutchfield response on

2 of 2 found this helpful

If it only worked

Crutchfield customer from New Britain, CT on 6/19/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Purchase with caution. It's hit or miss with this product. You would think for the price point it would work properly and consistently. I'm having the same issue that hundreds of people are reporting on line for years. The sync box losses connectivity, and the lights stop working. The app just sits there saying trying to connect and make sure you are on the same network as the bridge. I have confirmed with my network provider that it is connected, but still did multiple troubleshooting. Unfortunately the sync box still did not work properly. Philips support is not much help. Your basically on your own. I will be returning this product at an additional charge from Crutchfield. Nothing like paying extra for faulty equipment. Overall very disappointed in this product. I highly recommend you do research before purchasing an expensive paper weight.

Pros: When it works it's a great product

Cons: Does not sync, losses connectivity

Crutchfield response on 7/5/2021
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

9 of 12 found this helpful

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