James Ralston

A little about me

I found Crutchfield through my lifelong love of music. I've been a drummer and die-hard music fan my whole life. So when a bandmate turned me on to Crutchfield in 1994, I was already an "old hand" with home and pro audio gear. I spent the next five years working as an Advisor and Team Leader. Talking to customers and helping them build their audio systems was an amazing experience.

In 1999, I joined our writing team, which gave me the chance to put another lifelong passion to use. Over the years, I've worked on thousands of presentations about home audio/video products. And as you can imagine, I've accumulated tons of hands-on experience with the gear. It's a real treat getting to play with such cool stuff and helping other people find the stuff that will bring them joy.

Background

• Joined the Crutchfield writing team in 1999
• Managing editor of home and portable A/V product presentations since 2011
• Wrote and edited thousands of product presentations for the Crutchfield website
• Spent years as an Advisor and Team Leader helping customers in our call center
• Completed our thorough in-house Advisor training, learning the details of every type of product we sell
• Attends dozens of vendor training events each year
• Lifelong music enthusiast and drummer