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Customer Reviews

Pioneer DMH-WT3800NEX

Pioneer DMH-WT3800NEX Digital multimedia receiver

MFR # DMH-WT3800NEX

4.5 out of 5 stars
119 reviews
View this product
Freezes

Patrick from NATCHEZ, MS on 6/22/2025

2017 Toyota Sienna

Verified customer (What's this?)
Verified employee review (What's this?)

If you like it freezing and then rebooting multiple times a trip then this radio is for you. Don't buy.

Pros:

Cons:

Crutchfield response on 6/24/2025
Our Tech Support specialist, AJ, reached out to Patrick to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Stay Away

David from Maryland on 6/11/2025

2005 Toyota Sequoia

Verified customer (What's this?)
Verified employee review (What's this?)

I paid a lot of money for this radio because I thought that Pioneer had a good reputation. It turned out I was wrong. The mic stopped working after a little more than a year. Pioneer's service is useless. I will never buy another Pioneer product.

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Crutchfield response on 6/16/2025
Once we saw this review, our Tech Support specialist, Root, reached out to David to help. While his order is beyond Crutchfield's 60-day return policy, and the 1-year warranty, we're always here to help. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Pioneer DMH-WT3800NEX

LEE from LAKE ORION, MI on 4/9/2025

2008 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee review (What's this?)

The sound is great love it Not happy with android auto skips wired and wireless and when on the phone people hear road noise more then me

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Crutchfield response on

1 of 1 found this helpful

Pioneer DMH-WT3800NEX

Manuel Vega from Mayaguez, PR on 4/2/2025

2013 Ford Focus

Verified customer (What's this?)
Verified employee review (What's this?)

El producto es excelente. Buen balance entre calidad de producto y precio.

Pros: Pantalla más grande y mejor resolución a la que trajo mi vehículo de fábrica.

Cons: Hay oportunidades todavía en tener disponible instrucciones de instalación un poco más claras para nosotros los que nos gusta "hacerlo uno mismo". El kit de instalación Metra no se pudo instalar como decía el manual de instalación. En ese caso, tuve que improvisar para que quedara bien la instalación.

Crutchfield response on

0 of 0 found this helpful

Pioneer DMH-WT3800NEX

Ryan from Canyon Lake, CA on 3/20/2025

2016 Jeep Wrangler Unlimited

Verified customer (What's this?)
Verified employee review (What's this?)

Not impressed at all. AirPlay is hit or miss. Stereo will just randomly restart.

Pros: Looks good

Cons: Delayed response

Crutchfield response on

3 of 3 found this helpful

Pioneer DMH-WT3800NEX

Davis from Bremerton, WA on 3/10/2025

2008 Jeep Grand Cherokee

Verified customer (What's this?)
Verified employee review (What's this?)

A great upgrade to my car! Installation was a bit difficult due to multiple instructions but was able to get it done and now it looks and operates amazingly

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Crutchfield response on

0 of 0 found this helpful

Amazing features

Sab from Myrtle Beach, SC on 3/5/2025

2007 Honda Odyssey

Verified customer (What's this?)
Verified employee review (What's this?)

What a nice audio unit, installed in my 2007 Honda Odyssey and it looks amazing, my wife said it's a 2024 Odyssey now. It really makes your ride look more luxury. It puts out good sound. I love the auto connect wireless CarPlay - I no longer have to plug in to usb. What a great deal for what you get, you only get 2volts to rcas but if you're an audiophile then get the next model up of this unit and it will provide 4volts but for the everyday average person this unit is a rockstar.

Pros: Features, sound, wireless CarPlay, big screen

Cons: 2 volt RCA, no other cons

Crutchfield response on
Customer review photo Customer review photo Customer review photo Customer review photo

2 of 2 found this helpful

Pioneer DMH-WT3800NEX

Gary from Middleboro, MA on 3/3/2025

2015 Toyota Highlander

Verified customer (What's this?)
Verified employee review (What's this?)

Works great in our 2015 Highlander and adds wireless CarPlay and Android Auto to the vehicle. Stereo sounds great and connectivity to the vehicle works well. The larger floating screen is much better than the smaller 7" options. Keep in mind it's only Sirius XM ready and you need the separate Sirius XM receiver if you want to use that feature. The only reason I'm not giving it 5 stars is the screen does pick up some glare in certain lighting conditions. We may look into an anti glare screen cover.

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Crutchfield response on

1 of 1 found this helpful

Pioneer DMH-WT3800NEX

Robb from Alexandria, LA on 2/27/2025

2017 Nissan Maxima

Verified customer (What's this?)
Verified employee review (What's this?)

Love the radio, is actually the second one I bought, first for my truck, and now for wife's car.

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Crutchfield response on

1 of 1 found this helpful

Pioneer DMH-WT3800NEX

Benjamin from Saint Augustine, FL on 2/21/2025

2018 Toyota Tacoma

Verified customer (What's this?)
Verified employee review (What's this?)

Great sounding head unit. May not be powerful for some but plenty loud in my tacoma. Installed this before I upgraded the speakers and even with stock speakers it really improved the sound quality. I was told by a rep that it would fit flush in my tacoma, but it was not the case.

Pros: Great sound, wireless car play, large

Cons: FPS of screen is slow, screen is not very HD, screen not flush in Tacoma

Crutchfield response on

0 of 0 found this helpful

Fast, Modern, and Reliable Product

John from O'Fallon, MO on 2/7/2025

2013 Hyundai Elantra

Verified customer (What's this?)
Verified employee review (What's this?)

Great product overall!!! Wireless android auto works well and the screen is pretty big with small bezels. Software looks much better than other stereos that look like they are from 2005. If you are thinking of getting this I'd recommend steering wheel controls for volume because adjusting it with the stereo sucks. Couple recommendations for Pioneer: 1. Volume is annoying to change from the stereo especially if you are driving. Small button that you have to continuously tap. Would be great to be able to drag my finger on top to adjust the volume like the Google Home Max (tap to pause too?). 2. When adjusting the volume there is an animation that slides up a volume level from the bottom of the stereo screen. While the animation is playing you can't adjust the volume. Annoying when the are spamming volume up or down and you are waiting for this animation to finish. 3. Google Cast / Airplay to the stereo. Wireless Mirrorlink at least! 4. Be able to change the Splashscreen from the CARAVAssist app 5. You have to press a button to see the backup camera lines every time you put it in reverse. Please save my preference because I am not going to press this button on the stereo every time. It would also be nice to have these lines be dynamic moving the steering wheel

Pros: Fast and Responsive Modern Look

Cons: Finicky Volume Control

Crutchfield response on
Customer review photo

2 of 2 found this helpful

Great Unit

Carrick from New Hampton, IA on 2/3/2025

2008 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

This was my first install since high school and a lot has changed since then. Despite me installing the head unit upside down the first time, everything went smoothly. I am really enjoying the wireless car play feature and it's given new life to my old pickup truck

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Crutchfield response on
Customer review photo

1 of 1 found this helpful

Awfull for the price

Riley from Albany, NY on 2/2/2025

2004 Mercury Sable LS Premium

Verified customer (What's this?)
Verified employee review (What's this?)

For a pioneer product this is so bad. I've had nothing but problems with this thing. As I speak it keeps turning on and off with no wiring issues. Plus the price is insane. The UI looks awfull unless if it's on android auto or apple carplay. I've had to take it to a shop 5 times not and it's still not fixed. I got the backup camera for it too and I mean yeah it works with it no problems so ig that's a plus. I also like how you can controll the subwoofer kill switch straight from the sterio so there are 2 good things but the rest is so bad

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Crutchfield response on 2/4/2025
Riley, we're sorry you're having issues with your receiver. While your order is beyond Crutchfield's 60-day return policy, please feel free to reach out to our Tech Support team for help, or for information about the 1-year warranty on this deck. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Pioneer DMH-WT3800NEX

David from Novato, CA on 1/23/2025

2003 Chevrolet Express

Verified customer (What's this?)
Verified employee review (What's this?)

It had the features I was looking for and fits proportionally well in my dashboard

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Crutchfield response on
Customer review photo

0 of 0 found this helpful

Pioneer DMH-WT3800NEX

Steve from Eagle, ID on 1/2/2025

2017 Mercedes-Benz Sprinter Camper Van

Verified customer (What's this?)
Verified employee review (What's this?)

Large display. Great picture quality. Great sound

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Crutchfield response on

1 of 1 found this helpful

Great sound

Delmar from Charlottesvle, VA on 12/28/2024

2006 Jeep Commander

Verified customer (What's this?)
Verified employee review (What's this?)

The installation is done with professional and greatness

Pros: Everything was done the way it should be

Cons: No cons

Crutchfield response on

1 of 1 found this helpful

Very nice!

Keith from Troy, NC on 12/25/2024

2012 Dodge Truck 3500

Verified customer (What's this?)
Verified employee review (What's this?)

Install was fairly simple with the suggested accessories. Sound is good CarPlay works pretty quickly. The only thing I was a little disappointed with was the plastic mounting bracket. As others have said it's kinda flimsy. Just installed so time will tell about long term quality. 2012 Ram 3500 looks like it belongs there. Nice navigation screen and automatically pulls up directions to home. Haven't tried all of the functions but pretty impressed so far.

Pros: Everything functions as it should.

Cons: Plastic mount.

Crutchfield response on

1 of 1 found this helpful

Nice....

William from EAU CLAIRE, WI on 12/23/2024

2015 Mitsubishi Outlander Sport

Verified customer (What's this?)
Verified employee review (What's this?)

It's great, big improvement over the stock head unit. I Installed this in my Mitsubishi Outlander Sport - had some trouble getting the head unit to switch to the backup camera when shifting to reverse, turns out that two of the wiring connectors included in the maestro kit were mislabeled from the factory. I called Crutchfield Tech Support and they spent a fair amount of time talking me through things, eventually I called Maestro directly and they helped identify the mislabeled cables and after that everything is working the way it should. Also the ODB info wasn't initially loading so had to choose the "always on" ODB option along with "Load PID".

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Crutchfield response on

1 of 1 found this helpful

Major improvement over the factory JBL

Chester from LITTLE ROCK, AR on 12/16/2024

Verified customer (What's this?)
Verified employee review (What's this?)

First of all I have made several purchases from Crutchfield in the past 10 years. THEY ARE GREAT! I bought a Sony for my Highlander and the dash kit looked horrible. There was a large gap around the face of the head unit. Crutchfield took it back with no hassle whatsoever. They steered me toward this Pioneer and I was sceptible based on the reviews I read. However, once I installed it, I was very pleased. I payed very close attention to installation detail, making sure that all connections were solid and secure. So far I have not experienced any glitches with the screen freezing up like the reviews said. It looks great and sounds even better. I'm thinking about buying another one for my truck. I think if anyone is considering this stereo, it is a solid choice. Like anything aftermarket, Attention to detail during installation is critical.

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Crutchfield response on

4 of 4 found this helpful

God for the price

Robert from Grove, OK on 12/15/2024

2016 Toyota Tundra

Verified customer (What's this?)
Verified employee review (What's this?)

It's a good mid price unit I couldn't justify the more expensive units, with the maestro equipment my steering wheel controls work and my backup camera so I'm happy

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Crutchfield response on

3 of 3 found this helpful

2006 Sequoia with JBL

Zachary from ROCKLIN, CA on 12/14/2024

2006 Toyota Sequoia

Verified customer (What's this?)
Verified employee review (What's this?)

Ordered this unit for our 2006 Sequoia and it fits perfectly. Floating screen is kinda the new thing but it allows for you to have a larger screen which we liked, especially for CarPlay. It fits perfectly in between the two front vents without blocking it and was so easy to install with the factory JBL system with the Readyharness and wiring adapters. Literally plug and play. The longest part was running the 3 extra wires for reverse, parking break and speed sense. Sounds super great and wireless CarPlay is what we wanted. This unit fits the bill. Large screen, wireless CarPlay, and name brand.

Pros: Large screen Wireless carplay

Cons:

Crutchfield response on

3 of 3 found this helpful

Pioneer DMH-WT3800NEX

Rene from Pembroke Pines, FL on 12/11/2024

2012 Nissan Rogue SV

Verified customer (What's this?)
Verified employee review (What's this?)

It was a good choice! I recommend you if this car stereo fits your make/model!

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Crutchfield response on

0 of 0 found this helpful

Pioneer DMH-WT3800NEX

Casey John from Mc Kees Rocks, PA on 12/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

It was a choice between this and an Alpine unit and this met all of my needs as I am working on a antique Jaguar, 240 G. It is top quality, performance, and although I love the Alpine name a great buy

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Crutchfield response on

0 of 0 found this helpful

Pioneer DMH-WT3800NEX

Jennifer from Olmsted Falls, OH on 12/10/2024

2014 Mazda 3

Verified customer (What's this?)
Verified employee review (What's this?)

A great product and delivered in quickly! Thank you!

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Crutchfield response on

0 of 0 found this helpful

Nice

Omar from Dolton, IL on 12/9/2024

1987 Chevrolet Monte Carlo

Verified customer (What's this?)
Verified employee review (What's this?)

Haven't installed it yet but.It looks very nice and shipping was very quick.

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Crutchfield response on

0 of 0 found this helpful

An excellent product! Worth the money!

Stephen from Rockledge, FL on 12/3/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I really like it so far. The mounting bracket that came with it doesn't quite work with my 2014 GMC Sierra, but I was able to get the unit in. As far as the unit goes I couldn't have asked for a better one for the price. Love the wireless connection. The display is awesome! Very customizable. I'll enjoy this for years.

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Crutchfield response on

0 of 0 found this helpful

Replaced 1.5 DIN in RV

Steven from Alabama on 11/30/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I was struggling to find a replacement in a Tiffin motorhome. It came with a 1.5 din radio and not enough space for a 2.0 din. I bought this one and love it. The install wasn't bad at all and it's mounted well. Also, because of the floating head, I can reach the large touch screen easily from the driver's seat.

Pros: Large screen, fit a 1.5 DIN opening

Cons: None so far

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Do Not Buy

AMD from WOBURN, MA on 11/28/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I have had noting but problems with this unit since the 6-month mark after installation. The touch lag is awful, but the constant freezing and re-booting has made it unusable. This seems to be a common problem with this unit and Pioneer doesn't have any info on a fix. I have installed 20+ head units over the years and this one is, by far, the most problematic I have ever dealt with. It's not an istallation issue - It's a software/firmware issue. This may be the last Pioneer product I ever buy. If you do buy one, please wait until the warranty expires before submitting a review so that others have accurate information.

Pros: Looks really nice.

Cons: Constantly freezes and re-boots. Doesn't work correctly - Unreliable.

Crutchfield response on 12/3/2024
AMD, we're sorry you're having issues with your receiver. If you purchased this product from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

3 of 3 found this helpful

Pioneer DMH-WT3800NEX

john from TOLEDO, OH on 11/26/2024

2017 Subaru Outback

Verified customer (What's this?)
Verified employee review (What's this?)

screen looks great in dark or bright light, and touchpad is SO much more responsive than the factory unit that this replaced

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Crutchfield response on

0 of 0 found this helpful

Pioneer DMH-WT3800NEX

George from Dyke, VA on 11/23/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I love it, nice view and vey cool! Looking forward to it in the future. Like the wireless connection without pulled in and have all the information from my phone I needed. They did a super jobs installing my system in.

Pros: Great view, wireless work great and easy to controls.

Cons: I can't find any cons about it yet.

Crutchfield response on
Customer review photo Customer review photo

1 of 1 found this helpful

Pioneer DMH-WT3800NEX

Luke from Yukon, OK on 11/22/2024

2017 Toyota Camry

Verified customer (What's this?)
Verified employee review (What's this?)

Works awesome, great big screen with bright display. I had to update the firmware from 1.55 to 1.56 to fix a looping Siri input issue for CarPlay, but flawless afterward. Only other complaint would be the interface is slightly laggy, but no more than most other aftermarket stereos in this price range.

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Crutchfield response on

0 of 0 found this helpful

Great graphic and sounds amazing.

Troy from Navarre, FL on 11/16/2024

2017 Jeep Wrangler Unlimited

Verified customer (What's this?)
Verified employee review (What's this?)

Shipped quick. Installed quick with the install kit crutchfield suggested. Very happy with this upgrade.

Pros: Fit within 2017 Jeep wrangler perfect without any modifications. Was able to add backup camera easily. Love the size/dimensions of the screen. Doesn't stick up above dash like other units.

Cons: No real issues.

Crutchfield response on
Customer review photo Customer review photo Customer review photo

3 of 3 found this helpful

Exceptional Head Unit

Todd from KILGORE, TX on 11/11/2024

2007 Honda Odyssey

Verified customer (What's this?)
Verified employee review (What's this?)

Super easy install in 2007 Honda Odyssey. Plenty of inputs/outputs, great sound, bright & clear display. Wireless Android Auto/Carplay is so much nicer than depending on wired. Crutchfield recommended install kit made it practically a drop-in.

Pros: Feature rich, great value

Cons: Ability to pivot screen from driver to passenger would be nice, but not a deal breaker.

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Love my new Pioneer!

Crutchfield customer from Gallatin, TN on 10/31/2024

2011 Honda Pilot

Verified customer (What's this?)
Verified employee review (What's this?)

Fantastic sound, bright screen, and perfect touch controls! I could not be more happy with my new head unit!

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Crutchfield response on

0 of 0 found this helpful

Full of glitches don't buy it

jeff from WILMINGTON, NC on 10/26/2024

2011 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee review (What's this?)

On my very first trip (4 hours) after install I had 1. Speed display on screen jumps from actual speed to 20-30 mph below and continues to jump back and forth 2. Screen went blank even though gps was still going 3. Lost connection and couldn't find my device at all even though it was sitting right where it had been the whole time. 4. Steering volume control randomly stopped working so I went to turn down the volume on the unit and it was locked up also so I couldn't adjust the volume at all until I turned the unit off and reconnect etc. 5. Glitchy in and out cutting off of music playing. 6. Barely step out of the car like open the door to loosen gas cap and it loses connection. I can not wait to return this thing sorry pioneer you lost me forever.

Pros: Nice screen

Cons: Countless glitches

Crutchfield response on

2 of 2 found this helpful

A great head unit!!

Derek from West Melbourne, FL on 10/2/2024

2018 Ford Mustang

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this for my daughter's car and hooked a kicker 800.1 with two 12 inch bazooka bass tubes. I'm very impressed with its performance and the fact that with the maestro module, the car basically lost none of its factory functions!

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Crutchfield response on

0 of 0 found this helpful

DMH-WT3800NEX in 2018 Toyota Avalon XLE Premium

Geoffrey from Atlanta, GA on 8/31/2024

2018 Toyota Avalon

Verified customer (What's this?)
Verified employee review (What's this?)

2018 Toyota Avalon XLE Premium. I have not installed a car stereo in 35 years, but the lack of wireless CarPlay and Android Auto in my wife's car was driving me crazy. I think it turned out well - see photos. The only hard part was the Metra dash kit - I am glad I watched a YouTube video of an Avalon installation using that exact Metra dash kit or I probably would have had problems. Beyond that, the Pioneer radio, iDataLink interface module, and wiring harnesses were super-easy and everything worked perfectly. Of the three mounting options Pioneer gives you, I chose option #2: [option #1] screen flush without tilt capability, [option #2] floating screen with tilt capability and no spacer and [option #3] floating screen with tilt capability and spacer. I initially tried to do the flush option #1, but it was incompatible with the geometry of the Metra dash kit and now that I have experienced the floating mount with tilt capability, I am glad the flush mount didn't work out. My son says he will 3D print a blank to fill the void behind the screen, but you can't see the void at all when you are in the car. I feel like I lost access to some of the more esoteric car configuration options (and I do have the iDataLink interface module), but I haven't changed any of those esoteric configuration options since I bought the car. Sound quality is good with stock speakers. I like this radio better than the one I have in my 2024 VW.

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Crutchfield response on

1 of 2 found this helpful

Buggy, unreliable, look elsewhere

Chris from LAS VEGAS, NV on 8/30/2024

2019 Toyota Highlander

Verified customer (What's this?)
Verified employee review (What's this?)

I had high hopes for this unit, based on positive reviews. My experience, however, has been nothing but disappointment and frustration. Installation went well and Crutchfield's service was excellent, as expected. Initial impressions of the Pioneer unit were underwhelming- the system software is clunky and dated and responsiveness is at times very slow. We frequently use Sirius XM but its display is interrupted when a phone text is received. Multiple screen inputs (again, with very slow response times) are required to return to the Sirius display. This is very disruptive when driving. The worst aspect of this unit, however, has been the multiple instances of the system freezing, the screen blanking, and often fully rebooting. This happens at random times and has happened a lot. These have all continued after firmware updates, system resets, and calls to Crutchfield. In the end, I regret this purchase and wish I had selected a manufacturer other than Pioneer.

Pros: None

Cons: Sluggish and dated software Frequent reboots Unreliable

Crutchfield response on

6 of 8 found this helpful

Pioneer DMH-WT3800NEX

Andrew from Goose Creek, SC on 8/16/2024

2014 Toyota Tacoma

Verified customer (What's this?)
Verified employee review (What's this?)

Super fast high quality, seamless addition I can't imagine going back from this head unit.

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Crutchfield response on
Customer review photo Customer review photo

9 of 10 found this helpful

Headache - Stay away until they fix connection issues

Darin from NAMPA, ID on 7/30/2024

Verified customer (What's this?)
Verified employee review (What's this?)

This Could be a great aftermarket unit. I wanted to upgrade my 19' Tundra head unit and this was a reasonably priced option. Unfortunately I immediately had connectivity issues. Bluetooth to wifi, unit saying it's connected in one area but then not working. I then ran into a problem that seemed to be worse when hot. Unit would say connected, EQ would show music playing but had no sound coming through speakers. This happened with Apple Car Play, radio, BT and with AUX/USB cable plugged in. Unit is now with Pioneer and Best Buy. This has been a frustrating process. With technology these days you would think the software could be more functional. I am confident there is software out there that could work better. I would look at options other than Pioneer if looking for a unit in this category. Pioneer Was my first go to, until now.

Pros: Looks good, fairly customizable

Cons: Doesn't work like it should. Poor software (early 2000's tech)

Crutchfield response on 7/31/2024
Darin, we're sorry you're having issues with your receiver. If you purchased this product from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

2 of 4 found this helpful

Great Upgrade!

Danny from TOMBALL, TX on 7/19/2024

2011 Toyota Tacoma

Verified customer (What's this?)
Verified employee review (What's this?)

Really Happy upgrading from a 2015 Pioneer NEX4100. Wireless Carplay is nice Uprgrade. The backup camera loads much faster. Sound quality is improved. Increased screen size is nice, as well as the ability to tilt the screen to reduce glare. The install was plug and play for me because I was replacing the Pioneer NEX4100, which had the same plug. Pictured in my 2011 Tacoma.

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Crutchfield response on

3 of 3 found this helpful

Love it!

Brian from Ocala, FL on 7/18/2024

2014 Chrysler Town and Country

Verified customer (What's this?)
Verified employee review (What's this?)

This was the best upgrade I've ever done. Brought my 2014 Town and Country into 2024. Easy to install thanks to Crutchfield! Everything was plug and play, I didn't have to splice a single wire. Runs Android Auto great, easy to use. Voice commands are flawless. Call quality is perfect. No complaints on this one!

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Crutchfield response on

2 of 4 found this helpful

Nice stereo, but one big problem

Robert from New Port Richey, FL on 7/12/2024

2016 Nissan Frontier PRO-4X

Verified customer (What's this?)
Verified employee review (What's this?)

Nice stereo with good size screen, audio sound was excellent, but like other reviewers I had major echo issues with the BT calling. My callers would get a bad echo back in their ear. I moved the microphone to different spots, changed multiple settings on my phone and Crutchfield even sent me a replacement mic, but the issue would not go away. I paid a little more for the Sony XAV-9500EA and my BT calling is clear with no echos.

Pros: Nice screen, great sound

Cons: BT calling issues

Crutchfield response on 7/16/2024
Robert contacted our Customer Support team and exchanged for another receiver. Purchases from Crutchfield can be returned or exchanged within 60 days.

4 of 4 found this helpful

Pioneer 3800 NEX

Tom from San Antonio, TX on 7/6/2024

2010 Ford F-150 XLT

Verified customer (What's this?)
Verified employee review (What's this?)

A really good system that has great sound and has all the things I want for for my entertainment needs. Love the large screen and the sound. Wireless Car Play What I dont like. I dont like the fact that I cannot edit the menu for the NEX for example I use iOS and CarPlay I find Android apps a nuisance and would like to remove them from the clutter. I dont like the fact that there is no Fade or Balance for the speakers since the solution Pioneer uses sitting position which I dont think helps with the sound of my speakers. Sometimes the system gets confused and reboots all on its own. This has happened at least 4 times. I am holding on to the systems but would I buy this again? I dont think so. Crutchfield : Customer Support and Tech Support is amazing my last 4 purchases for vehicles have been from Crutchfield and their assistance has been very helpful.

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Crutchfield response on

3 of 3 found this helpful

Pioneer DMH-WT3800NEX

Martin from Midland, MI on 6/17/2024

2018 Honda Odyssey

Verified customer (What's this?)
Verified employee review (What's this?)

Works amazing! Installing was a bit troublesome getting everything to fit back in. Also installation instructions weren't 100% clear but sorted it out quickly.

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Crutchfield response on

0 of 0 found this helpful

So many features on this Beautiful Stereo!!

Derek from Hollywood, MD on 6/13/2024

2015 Toyota Sequoia

Verified customer (What's this?)
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My new Pioneer Car stereo is amazing. What's even more amazing is the assistance from Crutchfield Techs with installing it. They helped me solve a few issues using my steering wheel buttons. They work great now. They have always been good to me. If you get the pre built cables that match new radio to your specific vehicle Crutchfield makes it even easier to install. This is my at least 4th Radio in different vehicles, and it is always easier ordering everything from Crutchfield. 2015 Toyota Sequoia SR5 Thanks.

Pros: Wireless Apple Car Play Wireless Android Auto Beautiful Large Screen Step by Step Installation Instructions Crutchfield Assistance in Install.

Cons: It took awhile, but if you take your time and follow instructions you won't be sorry.

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3 of 3 found this helpful

Pioneer DMH-WT3800NEX

Ben from Danville, KY on 6/10/2024

2011 Toyota 4Runner

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Love the 9 inch screen color scheme looks great

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Cons:

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1 of 1 found this helpful

Awesome screen

Mark from Largo, FL on 6/3/2024

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Love this Pioneer stereo

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Cons:

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0 of 0 found this helpful

Great HU, even BETTER customer service!

Lloyd from PALOS HEIGHTS, IL on 6/1/2024

2021 Chevrolet Colorado

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Have had various Pioneers for years and this one is excellent as most have been. Install was pretty straightforward; ran into an issue with the backup cam and luckily got connected with Wolf from customer service! Wolf's the man! In an age of terrible service everywhere you go, Wolf was absolutely unbelievable in fixing my problem! Just an awesome experience with Crutchfield overall...will be buying all of my electronics from them going forward.

Pros: Look and feel, sound quality, ease of use

Cons: Little tedious on the install, but nothing terrible. Wifi/Hotspot connectivity a little clunky.

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1 of 1 found this helpful

Nice radio

Rodger from Largo, FL on 5/29/2024

2010 Hyundai Accent

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Install was a breeze, radio sounds good and I love the equalizer. I wish there were more display options for the main display, the all grey look is boring and it has a really nice but hard to see grey colored spectrum analyzer hidden behind the radio station information I keep it in the gps screen for a better look. I love all the sound adjustments you can really make this thing sound good with a little time tweaking the eq and loudness controls. Overall it's a great radio.

Pros: Easy install, great sound, 13 band eq and 3 levels of loudness adjustments.

Cons: Main display is grey and boring, night mode is better with a black background. There is a way to download your own pictures for the background. Spectrum analyzer is hard to see in a slightly darker grey and is mostly hidden behind the radio station.

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2 of 2 found this helpful

Nice head unit

Jameson from Maysville, KY on 5/17/2024

2016 Jeep Wrangler

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Sounds and looks great. Screen size is good. Love wireless Apple Car Play

Pros: Looks great. Sounds great. Fairly easy to navigate.

Cons: Still trying to get it to update and connect to WiFi.

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0 of 0 found this helpful

Pioneer DMH-WT3800NEX

James from Harrington, DE on 5/8/2024

2014 Toyota Sienna

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Clear and responsive touchscreen, great sound, nice features. A bit complicated to assemble and install yourself, the instructions could be much better. Nothing shows which connection does what on OEM or new unit. Like the features. One improvement I would like would to be able to angle the screen side to side not just up and down.

Pros: Excellent features

Cons: Not so great instructions on assembly or installation.

Crutchfield response on

4 of 5 found this helpful

Unacceptable BT Calling

Patrick from PORTLAND, OR on 5/2/2024

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I love the look, fit, and finish of this product. I like a monitor that is clean and where the LCD area is maximized. Not a big fan of wide bezels or large buttons on the monitor. The Pioneer screen just looks sleek and awesome. Here is the issue...when conducting a BT call the person on the other end will hear a bad echo and horrible sound quality. I was able to determine that the issue is that the microphone is picking up noise from the speaker, but moving the mic all over the vehicle could not solve this issue. I hoped it was a mechanical issue with the head unit or the mic, but I obtained a replacement unit and had the exact same issue. The stock hands free calling mic/HU in my 2015 car did not have this problem, so the industry has figured this out for 10 years. Why Pioneer couldn't seem to get this straight is simply beyond me. Do a Google search, this is a very common issue. I wonder if those giving the unit 5 stars are just living with this or don't care. I do a lot of work from my car, and I cannot have echo and sound quality issues.

Pros: Beautiful screen. Great Andriod Auto experience. Great sound upgrade vs. stock head unit.

Cons: HORRIBLE echo and sound quality on BT calling

Crutchfield response on 5/6/2024
Patrick, we're sorry you're having issues with your receiver. If you purchased this product from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

5 of 5 found this helpful

Not great

John from FORT COLLINS, CO on 4/7/2024

2019 Subaru Impreza

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Issues with Siri when sending messages. Only works about 3 out of 10 times. Will send what Siri says and not the actual message. For example when you try and send a message it will ask, "what do you want to..." then cut off and sent that to the person. Trying to update the software is a nightmare. It's pretty much impossible.

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5 of 5 found this helpful

Nice unit

Michael from PLEASANTON, CA on 3/19/2024

2018 Toyota Tundra

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Very nice unit. Though not perfect. Great sound, great screen, great controls. Not so great siri. When using Siri the unit doesn't mute the playing audio and tries to respond to the audio . Gets into this weird loop thing. Pressing the home button usually ends the loop. Installation was a little tough but Crutchfield helped out and all is good. Overall I would buy it again. It's a solid unit and looks great.

Pros: Sound, screen, control

Cons: Siri

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6 of 6 found this helpful

Pioneer DMH-WT3800NEX

Carl from Lexington, NC on 3/18/2024

2007 Dodge Ram 2500

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Installed this unit in a 07 Ram 2500 and it fits and looks great. Added all the extra features I needed to match a newer truck. I use the apple car play and so far it has worked flawless with no connection issues. The wiring harness worked like it should and the instructions were easy to follow. I would recommend this unit if you want the added CarPlay features in your vehicle.

Pros: Look, installation, sound quality.

Cons: Would be nice to have a knob for volume controls sometimes.

Crutchfield response on

5 of 7 found this helpful

Love It!

Michael from Lancaster, CA on 3/16/2024

2011 Dodge Challenger

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This is a great unit! A couple of things stop me from giving it a 5th star: preamp outputs are very wimpy at 2 volts, and the massive owners manual is not particularly well written. I used the factory amp in my '11 Challenger RT (276 watts) and the graphic equalizer, adjustable crossovers, and time adjustments really made the factory amp and 6 speakers sound great! The screen is a perfect fit, sitting right between the HVAC controls and the dash vents above it. Since I installed the Maestro, I have several gauges to choose from, as well as the performance screen. The Android Auto did not require me to plug my phone in for the setup, contrary to everything I had read. The map screen is very sharp and easy to see. I've been very happy with it, including the voice controls! Crutchfield is a great company to do business with, and had I needed any help, it's great to know that they are only a phone call away! Not having an HD radio is not an issue for me, as I have very few radio stations that I can tune-in here in the Antelope Valley of California. I highly recommend this head unit, and especially Crutchfield, as they do their homework and can help with pretty much anything you need.

Pros: Great screen, great sound, well equipped!

Cons: Pioneer manual could be written better. Warning screen that pops up every time you start your car gets old and should be defeatable.

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7 of 7 found this helpful

Made for my Gator

Ramon from Gary IN on 3/15/2024

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Brings new tech to older vehicles. Wireless Android Auto and Carplay the audio adjustable settings are sweet

Pros: Screen size responsive UI Audio settings are fully adjustable Keeps sync Maestro is the way to install

Cons: Wish I could mount screen closer to dash Can't use factory GPS antenna for GPS antenna ( for cleaner install Can't use factory mic ( cleaner insalll.

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0 of 0 found this helpful

great product and costumer support

Micheal from Portage, MI on 3/11/2024

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Installation went pretty good. I couldn't use my same mic in the car. The mic that came with was easy to install and works great. Costumer service was excellent, as far a purchasing the car stereo and a question during my isnstall.

Pros: High end radio that retained all factory settings

Cons: a little expensive

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0 of 1 found this helpful

It's just okay

Christopher from Dillsburg, PA on 3/4/2024

2016 Toyota Tacoma

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First, the experience w/ Crutchfield was great, no issues at all! I want to love this radio, but I believe my experience w/ other radios and smartphones has led me to believe this would be better than it is. It sounds great, as it should. The letdown here is the overall experience, mostly due to the software. The menus are clunky and not intuitive in any fashion. Sometimes you swipe up and down, other times left and right and you don't really know when. Radio presets are an awful experience, as is any real functionality w/ satellite radio. While there is some customization in terms of aesthetics, layout functionality is mostly frozen in place and it's not great. Android Auto is temperamental. The entire unit is built around being a large screen interface, and it falls apart in that very department. Pioneer makes great sounding equipment, however maybe they should've outsourced interface development. This could be resolved with updates, but I doubt it will ever happen. I upgraded from my stock touch screen unit, and at this point, the upgrade was incremental in sound delivery only. Shame, I really banked on the Pioneer name.

Pros: Sounds great. Accepts backup camera. Accepts satellite tuner. Works with Maestro.

Cons: Clunky user interface. Poor customization options beyond color and wallpaper. Android Auto is hit and miss.

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7 of 7 found this helpful

Well worth it! Awesome Quality!

Federico from EASTPOINT, FL on 3/1/2024

2017 Hyundai Tucson

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Awesome fit and finish! I installed the radio in my 2017 Hyundai Tucson. I was able to retain steering wheel controls, factory backup camera, USB and Aux inputs as well as using the factory XM antenna. Large clear screen with very good touch functions. Vast improvement over my factory screen and Jenson 9" that's failed on me. Microphone for phone is much better quality that stock.

Pros: Great integration and many options. Large video library online to figure out functions. Extra camera input, lots of expansion options. EQ, subwoofer filter and dedicated output. High pass filter for mids and highs built in. Too many pros to list.

Cons: Manual leaves a lot to desire. Menus are not super intuitive. GPS antenna has to be installed in order for clock to be set. And require wifi or hotspot for weather function to work. Not a deal breaker if you use Apple CarPlay or Android Auto.

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1 of 1 found this helpful

Big upgrade!

Eric from Monroe, NC on 2/29/2024

2019 Toyota 4Runner

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This is a huge upgrade for my 2019 4Runner. I love the wireless CarPlay and the large screen. Installation was easy with Crutchfields's amazing support. Only drawback is that installation involves protruding about 2 inches from the panel. I don't mind it at all, but it could bother some people in this specific vehicle type.

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1 of 1 found this helpful

Pioneer DMH-WT3800NEX

Elliot from Hellertown, PA on 1/30/2024

2011 Ford F-150 Lariat

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It is a much needed and welcome improvement over the factory unit in my 2011 f150 lariat limited. Only reason I didn't give it 5 stars is it's a bit tricky to connect to WiFi/hotspot on my phone to unlock all of the features this unit offers. Fit and finish is phenomenal though, and navigating throughout the screens and functions is super easy. I don't miss the factory unit one bit. Having integrated hvac controls I was a bit nervous if it was going to work correctly but it is seamless integration. Very satisfied with my purchase.

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3 of 3 found this helpful

Pioneer DMH-WT3800NEX

Christopher from Kaneohe, HI on 1/24/2024

2018 Toyota Tacoma

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Great replacement head unit in my '18 Tacoma, better sound, great options for android users. The best part (to me) is that the deck mounts flush in the OEM faceplate. you have to cut the face off the mounting hardware and just use the arms. Dou may also have to drill out the holes a bit for a complete flush fit. Used the Maestro set up to retain all OEM factory settings (steering wheel, backup camera, etc.) Con: the unit is a bit slow responding to everything from camera in reverse to switching between apps. It seems like that would be an easy fix for Pioneer.

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9 of 9 found this helpful

Katy

Pablo from Katy on 1/24/2024

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This unit works pretty well when it works. Overall I would say I had issues with echo being heard on the microphone and had to go back to the shop I installed it at and they had to give me a new microphone. It still sounds pretty bad. Also there's an issue with it not switching from day/night modes as well. Not sure where that issue comes from. Also, after Android 14 came out, my unit no longer connects wirelessly to my phone. Lastly, keep in mind this unit has no "knob" to adjust volume, so if you go through a drive-thru you have to "hold" down the minus key to bring it down... In hindsight i would have preferred to get a unit with a center knob for volume control

Pros: Looks Nice over factory unit Wireless Ability

Cons: No volume knob Echo with phone calls Wireless connectivity issues

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3 of 5 found this helpful

Great set of features, not all work well

John from Jonesboro, AR on 1/19/2024

2014 Toyota Tundra

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Works well at times, can tell it's made more for Android Auto than Apple Carplay (can't remove app shortcut from screen like you can others). Have issues with it accepting phone calls at times, kinda slow/buggy on that part. Sometimes caller complains of echo and being able to hear. This happens with each phone I try so far. Also sometimes Carplay will not connect. Screen brightness could be better and dimming feature doesn't work well when you need it. Screen is nice, sound quality is good. Would rate 5 star if Carplay would connect every time and phone call quality was better.

Pros: Screen Wireless AndroidAuto/Carplay when it works

Cons: phone call quality buggy at times not enough customization

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4 of 5 found this helpful

Works well

Brandon from Flagstaff, AZ on 1/9/2024

2017 Nissan Rogue

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It works well, apple play is great through it. It has glitched a couple times by slowing down and becomes unresponsive for about 5-10 seconds

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2 of 2 found this helpful

Pioneer DMH-WT3800NEX

James from Tucson, AZ on 12/31/2023

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Great bang for your buck crammed into this powerful unit.

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2 of 3 found this helpful

Pioneer DMH-WT3800NEX

Charles from Effort, PA on 12/30/2023

2009 Dodge Charger

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Installed with Maestro RR,nice radio, scren looks good, but it is a bit complicated to get to the menu or function that you are looking for, especially while driving. It does have some really cool features.

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2 of 2 found this helpful

Perfect!

Jake from Sanford, FL on 12/26/2023

2014 Ford F-150 XLT

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Everything about this unit is great! The power, clarity, sound and operation are amazing!! Most importantly it's very responsive which was a huge deal when choosing my purchase.

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4 of 5 found this helpful

Pioneer DMH-WT3800NEX

Dave from Pearland, TX on 12/26/2023

2017 Toyota Camry

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Great product. Nice screen, sound, and functionality.

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0 of 0 found this helpful

Pioneer DMH-WT3800NEX

Robert from Loxley, AL on 12/26/2023

2014 Jeep Wrangler

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I'm not sure why you would want to spend more on a radio upgrade. This thing isn't cheap of course, but it all anyone really needs. Why spend three or four times the price of this excellent unit? It was really easy to install too. The instructions are easy to follow and I highly recommend the more expensive install kit. It's a matter of flashing the little "brain box" interface unit, plugging in a few components, and bolting it into the car. No soldering necessary.

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4 of 4 found this helpful

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Joe from Alvarado, TX on 12/25/2023

2013 Dodge Journey

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Great product!!! Thank you Finn for helping me meet my needs!!!

Pros: No complaints!

Cons:

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1 of 1 found this helpful

Pioneer DMH-WT3800NEX

Matt from Falmouth, KY on 12/19/2023

2014 Toyota Highlander

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Really changed my Toyota Highlander look and Apple car play works seamlessly!

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0 of 0 found this helpful

Pioneer DMH-WT3800NEX

Reese from IOWA CITY, IA on 12/14/2023

2011 Dodge Durango

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When making or receiving a phone call using CarPlay, I had many complaints that an echo could be heard. After some troubleshooting, the echo seemed to only occur when using CarPlay and not when making a call with the phone connected as a Bluetooth device. When using Siri for voice commands, Siri would respond to its responses and create an infinite loop of responding. Both of these issues indicate some form of software issue related to CarPlay on the DMH-WT3800NEX. In addition to the voice issues with CarPlay, wireless CarPlay on this device connects inconsistently; often times requiring multiple attempts to connect. I contacted Pioneer support to report the problems, in hopes that a firmware update would be issued. I was told the following: - Engineers are aware of the issues with Siri, and the device was never intended to support Siri. - The technical support agent I spoke with had received multiple calls regarding the issues with echo in the past month, and was informed by engineering / senior technical staff that they are aware of the issue but will not be releasing a firmware update to resolve the issues. They do not expect any changes in behavior. If CarPlay functioned as expected, I would rate it a 5/5; but given the current experience (if you are a CarPlay user), as well as Pioneer's response to the issue, 1/5 is being generous.

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Crutchfield response on 12/18/2023
Reese contacted our Customer Support team and exchanged for another receiver. Purchases from Crutchfield can be returned or exchanged within 60 days.

7 of 9 found this helpful

2016 Chevy Colorado

Cory from Pittsboro, IN on 12/9/2023

2016 Chevrolet Colorado

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Still getting use to it but so far sound quality is a major improvement over the stock radio.

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1 of 2 found this helpful

Pleased

Rodney from Harlem, GA on 12/8/2023

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Great value, huge screen, very clear, lots of features for the price. Fit well into my 2013 GMC Sierra SLE.

Pros: Single DIN chassis leaves plenty of room in dash for wires to fit well

Cons:

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0 of 0 found this helpful

Great resolution

Jackson from Oakland Park, FL on 12/4/2023

2011 Toyota Tundra

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Excellent head unit. High definition capacitive screen feels just like iPhone screen.

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2 of 2 found this helpful

Great service!!

Brad from Bowling Green, KY on 11/30/2023

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Love all the features of this unit. Crutchfield was a tremendous help in helping choose the right unit for my needs.

Pros:

Cons: None

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0 of 0 found this helpful

Pioneer DMH-WT3800NEX

Chris from Burleson, TX on 11/28/2023

2018 Toyota Highlander

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Great unit. Purchased for my wife to have Apple Car Play. She loves the functionality and how user friendly it is.

Pros: Apple Car Play, iDatalink functions, ease of operation.

Cons: Wish it could have used the factory microphone.

Crutchfield response on

3 of 4 found this helpful

Awesome head unit

Duy from Knoxville on 11/24/2023

2015 Toyota Avalon

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I got this head unit for my 2015 Toyota Avalon. Installation was super easy with the harnesses recommended by Crutchfield. The idatalink Maestro let me keep all the factory options plus seeing tire pressure from individual tires, which did not come with factory. Sound quality is superior. I got this hooked up an aftermarket sound system and it rocks. Apple Carplay and Android Auto connect automatically and wirelessly when I start the car, which is convenient. The 9" screen is also a big plus compared to the factory head unit.

Pros: Wireless Carplay and AA Big screen Nice sound quality

Cons: No HDMI input, but can work around with AUX input with some adapters Weblink is laggy and unstable

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1 of 1 found this helpful

Great Head Unit.

Scott from Bradley, IL on 11/16/2023

2013 Mazda 3

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Perfect except for I don't know why it cannot connect to Wi-Fi hotspot and Bluetooth simultaneously.

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0 of 0 found this helpful

Pioneer DMH-WT3800

Fred from Livermore, CA on 10/26/2023

2019 Ford F-150 XL

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It's a good replacement the standard F-150 radio. Great touchscreen, car play and Bluetooth. Phone pairs seamlessly. Car Play works well too. FM reception good, AM typical of modern radios. Boots up quickly.

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4 of 4 found this helpful

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Carlos Santa from San German, PR on 10/25/2023

2016 Kia Forte

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Funciona muy bien...

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0 of 0 found this helpful

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Nolan from Lincoln, NE on 10/23/2023

2008 Volkswagen GTI

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Easy to install and use in my Nissan Frontier. I love how great it works with CarPlay.

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0 of 0 found this helpful

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Robert from Girard, KS on 10/16/2023

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Very high quality unit. disappointed it does not interface with MyQ door opener but not a big priority. Matches my interior perfectly especially the metal trim work. Very impressed with the overall fit and finish of the unit.

Pros:

Cons: No MyQ interface. A bit difficult to figure out on the software side.

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0 of 0 found this helpful

Quality build, clumsy customizations

Jonah from Mineral Point, MO on 10/10/2023

2015 Mazda 3

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Love the screen fit and finish, I do wish it was brighter though. It's got a good amount of features for the price. The customizations are a bit clumsy and don't really change much. Also, it has been inconsistent in re-connecting to my phone. I have a Sony head unit that is similar in spec and this process is flawless, it's 2023, this shouldn't be an issue.

Pros: build quality, fit and finish, good amount of options, multiple camera capability, multiple source inputs

Cons: limited customization of interface, no usb-c, Super complex process to connect/reconnect phone

Crutchfield response on

3 of 4 found this helpful

Great radio

James from Golden Valley, AZ on 10/8/2023

2012 Ram 1500

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So far so good. Only been in vehicle 48 hours. Installed into 2012 ram 1500 with base radio. Speakers are all infinity brand, no amp. Music quality from radio, Bluetooth is excellent. Hearing sounds,notes,lyrics I never heard before from the same songs. Touch screen is responsive and quick. Colors aren't very vivid, and map details could be sharper that's due to the resolution of the screen.

Pros: Great sound, working perfect so far. Screen size is perfect for 2012 ram 1500 base model, doesn't block vents or controls. Everything functions quickly, android auto etc. Paired with maestro rr and it added lots of cool features.

Cons: Screen resolution is mediocre which I knew going in. Colors could be more vivid. Does have glare at times on the screen. Adjustment could possibly correct this but haven't tried yet.

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2 of 2 found this helpful

Crutchfield A++++++

Shawn from E Bridgewtr, MA on 10/5/2023

2018 Jeep Wrangler Unlimited (JK)

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Great radio crutchfield is amazing saved me lots of money installing it myself with there amazing technical assistance!!

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0 of 0 found this helpful

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Daniel from MARSHFIELD, WI on 10/3/2023

2014 Jeep Compass

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Great product

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Brian from Fort Sill, OK on 10/2/2023

2018 Toyota Tundra

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Great product so far. Still playing with all of the features so I will give it 4 stars for now.

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1 of 4 found this helpful

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Kevin from Broken Arrow, OK on 10/1/2023

2015 Toyota Tacoma

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Good for the price point., several things are buggy and not self explanatory.

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1 of 1 found this helpful

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Kevin from Santa Cruz, CA on 9/27/2023

2011 Ford F-150 FX4

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Wireless Car Play is Awesome. Screen is big and impressive. Adaptable to many installation options. I used the iDatalink Maestro to customize my steering wheel controls. Now i can hold down my volume up on the steering wheel to turn the volume up fast. Also plugs into the car with the iDatalink Maestroso so that tire pressure, and other information is viewable on the screen. Very happy with this stereo.

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2 of 2 found this helpful

So far so good

Neal from Fern Bch, FL on 9/13/2023

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Instructions were vague, not geared for the inexperienced.

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Tibor from Port Charlotte, FL on 9/12/2023

2007 Dodge Magnum

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Awesome unit. Great to purchase from a distributor that includes everything needed for the install.

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0 of 0 found this helpful

Pioneer DMH-WT3800NEX

George from Schwenksville, PA on 9/10/2023

2014 Ford F-150 STX

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Great radio. Sounds good. The install was pretty straight forward. I thought it would be more difficult as never installed a floating radio before. Since the the radio was a single din there was plenty of room for all the wires in the dash.

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3 of 3 found this helpful

This is an awesome stereo system.

Charles from Lk Havasu Cty, AZ on 9/7/2023

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This is an awesome head unit. It's very easy to hook up and navigate. It sounds very good with my factory speakers. I will definitely get more for my other vehicles. Crutchfield make it so easy and ship so fast. Thanks!!

Pros: Ease of use, easy to hook up, Awesome software

Cons: I can't think of any

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1 of 1 found this helpful

Great entry level model for a feature rich series!

Michael from Greater Boston Area on 8/28/2023

2015 Fiat 500

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Yes, this does fit a Fiat 500 2011-2015! Been researching a radio replacement for my 2015 Fiat 500 Abarth to get rid of the from 2005. Decided to go with a well-known manufacturer and glad Pioneer came in with an entry level model for their NEX series. Very handsome layout, very nice interface that allows for a good amount of customization. No sound issues with my factory Beats audio system. Paired it with an iDataLink Maestro RR plus the FIAT specific harness and after install of the NEX unit it was up and running. One thing to note is for the initial setup, connect to your home WiFi or phones hotspot sharing to accept the EULA's so the unit will get internet access for its apps like weather. I'm no audiophile, so I found the audio preset options just fine. I absolutely love that Pioneer thought out of the box and allows you to have a floating or flush setup. I do plan on doing a 2016+ interior swap my fiat 500 and will change it so the flush setup for an OEM look. Right now, it's mounted with the METRA single din FIAT 500 kit, the skosche isn't compatible with the DMH (need ISO mounts). Cructchfield is half correct. The unit doesn't normally fit my model Fiat 500 before 2016, but if you take off the front plastic bezel, it shortens the unit enough to fit so the harness doesn't rub against the floating bracket for the OEM radio cage in the ack, but you'll have exposed metal in the front.

Pros: Wireless CarPlay, different options for physical setup, handsome minimalist design, fully Maestro compatible, multiple video in, CANBUS info

Cons: No USB C for fast charging, slightly bothersome initial setup, no left/right tilt, auto-dimming isn't working (just may be my car model)

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2 of 3 found this helpful

Installed in 2018 Ram 5500

Albert from Greenwood, LA on 8/25/2023

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I really like this unit because of the Car Play. I wired everything direct using an aftermarket plug that connected to the factory plug and the unit. It sounds great using Kicker 3 way speakers.

Pros: I love the Car Play with the big screen. It is easy to operate and sounds great.

Cons: The only problem is that the backup camera stopped working. I think it may be a loose wire or ground and will check it when not so hot.

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2 of 2 found this helpful

Pioneer DMH-WT3800NEX

Scott from Midland, TX on 8/16/2023

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I like it

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2 of 3 found this helpful

Big screen upgrade for my 2015 Subaru Outback

David from Newport News, VA on 8/13/2023

2015 Subaru Outback

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The touch screen on my OEM stereo bit the dust and I needed a replacement. I picked up the Pioneer DMH-WT3800NEX and IDatalink kit, and I must say that I'm very happy with my choice. Pros: BIG screen, way bigger than the OEM unit. Reasonably priced option. Ability to position the screen higher, lower or offset to left or right. Ability to tilt the screen after it is mounted. Android Auto (AA) always connects with my Pixel 6. My wife and I can connect at the same time using Bluetooth. Using IDatalink system most stuff works: Backup camera, steering wheel controls, TPMS, the backup cross-traffic alert beeps, but doesn't indicate direction of incoming traffic. The DMH-WT3800NEX also detects OBD2 error codes, and it looks like maybe it can also reset them (haven't tested). Did I mention the big screen? Cons: IDatalink adds a lot of cost. Had to add a microphone (but it sounds better than OEM). Fingerprint magnet. Poor guidance on options for GPS antenna mounting. Couldn't get the USB to work with OEM port (I haven't called for support on this yet as it's not a big deal to me). While using AA the phone screen stays on and its battery drains (this is more an issue with AA). This unit is a little more difficult to install than I've experienced before because you have to mount the body of the stereo first and then mount the screen, which makes it harder to troubleshoot (install, test, remove screen, remove body, adjust, install body, install screen

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16 of 18 found this helpful

Pioneer DMH-WT3800NEX

Jason from Orlando, FL on 8/7/2023

2015 Nissan Frontier SV

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Installed in a 2015 Nissan Frontier. Using the iMaestro kit and appropriate harnesses, everything was plug and play. Must difficult part was running the microphone wire from the rear view mirror location back to the head unit. I mounted the GPS antenna right on top of the head unit as it's directly located under the plastic dash storage tray so I saw no need to have it exposed. All factory speakers and steering wheel controls, and backup camera were kept and work fine. Wireless CarPlay is working well and it sounds perfectly fine with the factory speakers. The factory backup camera is rather low resolution and you'll notice this once you see it on this unit's large 9" screen.

Pros: Nice look and easy install

Cons: Lots of the iMaestro features aren't supported by the Nissan Frontier

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9 of 9 found this helpful

Huge Improvement Over Factory Radio

Michael from Sophia, NC on 8/6/2023

2017 Honda Civic EX-T

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The DMH-WT3800NEX was a major upgrade to my 2017 Honda Civic EX-T. The stock radio had too few settings and the music sounded thin and hollow. Now music sounds more full and balanced. This Pioneer unit will also handle High-Res 24-Bit/192 kHz music playback through Qobuz streaming. With my old unit, there would be audio dropouts during playback of High-Res songs. That seems to be fixed as I haven't experienced that with this Pioneer unit. The Metra dash kit also improves climate controls by having them on a separate screen. I highly recommend it for anyone wanting improved sound quality, increased screen size and more customization settings over their factory unit. This radio gives you the most bang for your buck, and Crutchfield had the best deal with free 2-day shipping. You can't go wrong with this upgrade.

Pros: Improved sound quality with more full and balanced sounding music. Plays High-Res audio up to 24-Bit 192 kHz, 9-inch screen. More Settings.

Cons: None.

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0 of 1 found this helpful

Pioneer DMH-WT3800NEX

Trevor from Campbellsport, WI on 8/3/2023

2017 Nissan Titan

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Very cool head unit!!! I didn't like how it stuck out from the dash so did a little customizing on the mount kit dash piece. Turned out very nice and now sits flush on the dash.

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5 of 5 found this helpful

Great upgrade.

Brandon from Athens, AL on 7/31/2023

2011 Ford F-150 XLT

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This was a nice upgrade in my 2011 F-150! Wireless Apple care works great.

Pros: Wireless Apple car play. Big screen. Very bright.

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2 of 2 found this helpful

Pioneer DMH-WT3800NEX

Robert from Snohomish, WA on 7/30/2023

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Fits 2005 F150 well.

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CarPlay Does Not Work!!!

Chris from Waxhaw, NC on 7/25/2023

2011 Honda Pilot

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If you are buying this radio for Apple CarPlay, DON'T! This radio and others like it will not work with Apple iOS after 15.4.1. The radio goes into a continuous re-start loop when connected to CarPlay. Other brands do the same. The radio manufacturers seem to be not keeping up with Apple's software updates, or Apple doesn't want them to be adaptable. I am not sure exactly, but there is a disconnect between Apple and radio manufacturers. Learn from me and avoid all CarPlay radios if you have Apple software 15.4.1 or later. I am on my second radio because no one knows the problem except the frustrated consumers. I will be sending this one back soon and going back to stock.

Pros: Not Sure

Cons: CarPlay is Garbage. Both Apple and Pioneer are to blame.

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22 of 30 found this helpful

Pioneer DMH-WT3800NEX

Michael from Reading, MA on 7/24/2023

2019 Toyota RAV4

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Great sound, huge upgrade, nice big screen. Wallace at Crutchfield was a big help in getting everything I needed for the install.

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5 of 7 found this helpful

Pioneer DMH-WT3800NEX

Donald from Clayton, NC on 7/14/2023

2017 Ford Fiesta

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Purchased this to replace the factory radio in my wife's little Fiesta after the Sync module died. Everything worked the first time as I expected it would considering Crutchfield supplied everything I needed to complete the installation. Needless to say the Fiesta dash has very little room behind the radio so installing the steering wheel and CAN modules required a bit of thought and creativity. Not to mention I also added Satellite radio and removed the XM Commander that she was using prior to this. Still, after everything was routed I plugged in the radio and it worked perfectly. Sound quality is excellent and a hundred times better that factory. The screen is bright and crisp and the touch response works beautifully. Got her phone paired and tried out Apple CarPlay. Works great! All in all a worthy upgrade.

Pros: Beautiful screen. Plenty of features. Layout simple and easy to navigate.

Cons: Only wish they made it with a removable screen!

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2 of 2 found this helpful

Excellent overall

John from Harrisburg, PA on 7/14/2023

2012 Toyota Prius V

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Only had this in my 2012 Toyota Prius v for about a week now, but it seems to work very well. Android Auto is a welcome improvement for navigation and audio. Sound works well, and it's working with my new subwoofer (Infinity Basslink Mini). With a Maestro iDataLink, it keeps access to all the "car settings" menu the factory screen could. Don't know if this is a complaint for the head unit or the harnesses, but it would've been nice to retain the factory microphone rather than need to run the included one. Running wires through the dash is probably 3/4 the pain of these installs. The screen is somewhat annoying to remove if you need to take it out for upgrades, troubleshooting, etc. You need to remove a few screws, then hold onto the screen with one hand while you use a tiny pry tool with the other to take out two different plugs, because you can't get the dash trim past the screen while it's still mounted. Not a problem once you've set it and aren't planning to go behind it again, but could be better. Definitely not perfect, but I'd say my nitpicks don't rise to the level that removing a star is necessary.

Pros: Great overall

Cons: Have to tap "OK" to the attention warning every time you turn it on. If the factory touchscreen didn't do that, why do you? The screen is somewhat annoying to remove if you need to take it out. Teeny delay for taps registering sometimes.

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3 of 3 found this helpful

Sweet

Shane from Julian, CA on 6/15/2023

2010 Ford F-150 STX

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Great stereo, plug and play with their custom wiring set up. Android auto wireless works great

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0 of 0 found this helpful

Almost PERFECT... almost.

Ken from Fall River, MA on 6/11/2023

2014 Hyundai Elantra GT

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Beautiful Display. Sound is amazing & very customizable. Still getting used to it. But I'm kinda loving it. It has all the features I wanted/needed... some (TPMS, WebLink, wifi connection) are hit or miss. Hopefully this will improve soon thru future firmware updates.

Pros: Wireless AndroidAuto, SiriusXM, OBD link, WebLink, Smart Home Intergration via Amazon Alexa & Google Home, USB Media Interface, etc.

Cons: Needs a good comprehensive troubleshooting resource. *1 TINY frustration: Apple CarPlay can not be removed from the Main Display... I should not have to look at it if I'm NEVER going to use it & it's taking up valuable screen real-estate.

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7 of 8 found this helpful

Pioneer DMH-WT3800NEX

Carl from Labelle, FL on 6/6/2023

2012 Ford F-250

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Works great, huge upgrade, literally. Crutchfeild hooked it up made it easy to get all the right parts for installation in addition to step by step instructions, will be returning!

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2 of 2 found this helpful

DMH-WT3800NEX

Jaime L from Wheaton, IL on 5/29/2023

2015 Honda Civic LX

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This head unit is awesome. I just replaced a Sony XAV-AX6000 by this one and I love it. The big screen and the way to adjust it are great features

Pros: Android/iPhone wireless Works with few apps

Cons: Only 2volts output No USBc connection

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4 of 4 found this helpful

Pioneer DMH-WT3800NEX

Ross from Los Gatos, CA on 5/11/2023

2018 Toyota Tacoma

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Looks good, mounting mechanism kinda sucks though. Aftermarket mounting bracket feels flimsy. THIS UNIT DOES NOT SIT FLUSH IN 3rd GEN TACOMAS. The other more expensive -WT series ones do but not this one. Serious modification to the dash bezel would be required to do that.

Pros: Responsive, looks good, far better than Toyota Entune 2.0 system

Cons: Sticks out quite a bit

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3 of 10 found this helpful

Pioneer DMH-WT3800NEX

Jerry from Honea Path, SC on 5/2/2023

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I really like the whole system I received from Crutchfield but most of all I am really impressed with your customer service representatives and your tech support team. They both ROCK!

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2 of 2 found this helpful

For a 3rd Gen Tacoma

Mason from Newport News, VA on 4/28/2023

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Running a Stock 2019 Tacoma Off-Road Edition w/ JBL Premium Audio. I decided to bite the bullet and upgrade the system. The device looks great. The installation was easy-ish for someone who never has done any of this by themselves and when I ran into a hitch, Crutchfield support was great for getting me through the rest. I give this a 4/5 stars, because using it now I am missing my dial turner for audio sound. I typically would just reach over and turn down the audio if I was pulling up to a drive through and or if i needed to "see" for directions. The response time on the I hit the volume down button to the actual audio turning down seems delayed and or in accurate as I need to hit it multiple times sometimes. The other inconvenience is the back up camera swapping over on the screen. There is a delay compared to the stock device, its not much longer but its noticeable. Overall very happy with it and would recommend it to anyone who is looking to pull the trigger. The biggest factor is that it looks stock and is a huge upgrade!

Pros: Stock Look Apple/Android Carplay/Auto - Wired and Wireless Customization

Cons: Delayed swap over of Backup camera slow response of buttons on interface.

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6 of 7 found this helpful

Pioneer DMH-WT3800NEX

Matt from Burnsville, MN on 4/17/2023

2010 Toyota RAV4

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Fantastic!

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0 of 5 found this helpful

Works Great

Scott from Hudsonville, MI on 4/13/2023

2021 Toyota RAV4

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This radio work great. Sounds better than the OEM and the microphone does work much better than the OEM. So far so good!

Pros: Great sound Easy to use Fast wireless CarPlay connection Great microphone for calls

Cons: None

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15 of 15 found this helpful

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