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Customer Reviews

Sony WF-C700N

Sony WF-C700N True wireless earbuds with adaptive noise cancellation and Bluetooth®

MFR # WFC700N/B

2.5 out of 5 stars
5 reviews
View this product
Disappointing gift

Earle from Athol, MA on 7/7/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Does not hold a charge for the length of time expected

Pros: Very good product in almost every way especially for the $

Cons: Length of time available on full charge

Crutchfield response on 7/9/2025
Earle, we're sorry you're disappointed with your earbuds. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

0 of 0 found this helpful

Sony WF-C700N

Wayne from North Woodmere, NY on 4/30/2024

Verified customer (What's this?)
Verified employee review (What's this?)

These headphones just don't sound good. I've given them a chance to break in and no improvement.

Pros:

Cons:

Crutchfield response on 5/6/2024
Wayne contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 3 found this helpful

Sony WF-C700N

D from Sioux Falls, SD on 1/9/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Sony WF-C700N

Crutchfield customer from PAWLEYS ISLAND, SC on 12/13/2023

Verified customer (What's this?)
Verified employee review (What's this?)

These are crap, don't waste your money on them. Sound is very poor a negative 10. They fit your ear terrible and fall out while listening to music and if you walk around they fall out of your ear. The only reason I purchased was on the recommendation of a Crutchfield technician/ sales representative.

Pros: Zero

Cons: Sound,fit and use ability.

Crutchfield response on 12/18/2023
We're sorry you're having issues with your earbuds. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

1 of 7 found this helpful

Good Sound, Poor Fit, Too Personal

Amy from Missoula, MT on 9/5/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The sound quality was great, but the body of the earbud didn't sit well in my ear, and was loose. If I laid on my side it would press the buttons and pause/activate various features. The advanced features required not only downloading the sony software app, but multiple permissions such as automatic software access, location, and a personal information account which I don't care for. I want to listen to music, not have another tech company listening in to use my data.

Pros: Good Sound Quality Easy How-To instructions Magnetized to each other/case for easy care

Cons: Required Software download Multiple Permissions (location, data, etc) Advanced Features required account Loose fit

Crutchfield response on 9/6/2023
Amy contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

12 of 13 found this helpful

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